Contact Ombuds

Confidential Toll-free Numbers
Secure and separate from Adnet and other Eaton phone lines
 

In the USA, Canada & Puerto Rico  1-866-29-OMBUD (66283)
New direct line in Brazil  0800-8888-288 + 866-296-6283
New direct line in China - Mainland  800 820 0891 (Landline Users)  400 820 091 (Mobile Phone Users)
New direct line Dominican Republic 1-866-296-6283
New direct line in Hong Kong  800 968 331
New direct line in India 1800 200 3866
New direct line in Switzerland 0800-835575
New direct line Taiwan  0800 088 658
New direct line in the United Kingdom  0808 234 5918
New direct line in Singapore 800 321 1121
New direct line in Indonesia 007 803 321 8017
New direct line in Malaysia 1800 81 6205
New direct line in Thailand 001 800 32 029
New direct line in Australia 1800-755-056
New direct line in New Zealand 0800-990-074
New direct line in UAE 8000-3570-2896

 

Outside the USA, Canada & Puerto Rico, please follow these instructions:
 

1) Dial your country specific AT&T Direct access code

2) When prompted by a recorded message OR when asked by an Operator for account number and pin, use this number: 866-296-6283, and you will be connected to the Office of the Ombuds.
 

3) AT&T will then transfer your call to the Ombuds. When prompted by our Ombuds menu select your preferred language:
1 for English
2 for Spanish
3 for Portuguese
4 for Chinese
 

To coordinate an appointment in any country: ombuds@eaton.com. We may also be reached directly, by country/region at the following address, phone, and fax number:
 

For North America, Canada and Puerto Rico: Office of the Ombuds 13100 E. Michigan Avenue Galesburg, MI 49053 Tel. 1-269-342-3462 Fax 1-269-342-3597   For China, Hong Kong and Taiwan: Office of the Ombuds 1st floor, No. 3 Lane 280 Linhong Rd Shanghai 200335 China Tel. +86 (21) 52000601 For the United Kingdom and Europe: Office of the Ombuds Eaton Industries Manufacturing GmbH 7 - Route de la Longeraie 1110 Morges - Switzerland   For India Office of the Ombuds Eaton Technologies Pvt. Ltd. Cluster C, Wing 1, EON Free Zone, Plot No. 1, Survey No. 77, MIDC Kharadi Knowledge Park, Kharadi, Pune 411014, Maharashtra, India Tel.  +91 20 6633 8505

Ilene Butensky, Director Eaton Corporation Office of the Ombuds Terry Boudreau, Field Ombuds, North America Eaton Corporation Office of the Ombuds Evan R. Arrowsmith, Field Ombuds, North America Eaton Corporation Office of the Ombuds Gennette Tripari, Field Ombuds, Latin America Eaton Corporation Office of the Ombuds Sophia Qiao, Field Ombuds, Asia Pacific Eaton Corporation Office of the Ombuds Devyani Singh, Field Ombuds - India Eaton Corporation Office of the Ombuds Crystal L. Bahr, Associate Ombuds Eaton Corporation Office of the Ombuds