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TITCHFIELD, ENGLAND … Diversified industrial manufacturer Eaton Corporation has announced an expansion of its global distributor agreement with Satair that will enhance customer support and product availability for Eaton’s aerospace customers worldwide.
Beginning July 1, Satair will be the exclusive distributor for components manufactured by Eaton Aerospace Group’s Fuel Systems Division (FSD) in Titchfield, England. Satair will also be providing Aircraft-On-Ground (AOG) and warranty return administration and support. Eaton and Satair have established a phased implementation plan that will assure continuity of service and support to our valued customers throughout the transition.
“This strategic alignment with Satair is part of Eaton’s ongoing commitment to continuously improve service for our airline customers and to strengthen our growing presence as a tier 1 supplier,” said Bradley Morton, president of Eaton’s Aerospace Group. “Satair has been a valued channel partner for more than 20 years and has been a key contributor to our improved service-level commitments and supply-chain efficiency. By expanding our relationship with Satair and leveraging our shared expertise in spares services, we’re making it easier and more efficient for customers to do business with Eaton.”
Eaton’s Aerospace Group customers have already been using Satair’s convenient e-commerce solutions to order products manufactured by the Electrical Sensing and Controls Division, Conveyance Systems Division and Hydraulic Systems Division.
The addition of FSD Titchfield will build on the “one-stop shop” experience for customers, who will benefit from 24/7 ordering capability, improved product availability and delivery times, and continued, enhanced AOG desk support through Satair.
“Today’s operators demand more value than ever before from suppliers like Eaton and Satair,” said John Staer, chief executive officer of Satair. “Satair’s strategically positioned and global network of distribution centers enables us to carry inventory across sites, which in turn enhances operators’ ability to get the products they need, when they need them. With this agreement, we’re aligning our strategy with Eaton to enhance our capabilities and provide customers with the product and service integration they demand.”
Satair is a world leading supplier of sales and service solutions of aircraft parts for both aircraft maintenance and production. Serving as the link between manufacturers of aircraft parts and the businesses that depend on these parts, Satair offers an array of competitive services aimed at reducing supply chain costs. Satair is headquartered in Copenhagen, Denmark and serves its business partners globally through sales and warehousing locations in Europe, North America, the Middle East, Asia Pacific and China. Satair has just under 500 employees worldwide and posted an annual revenue of USD 410 million in FY 2008/09.
Eaton’s aerospace business is a leading supplier of hydraulic, electro-hydraulic pump and generator products and integrated systems; electric motors; aircraft flap and slat systems; fluid conveyance products and systems; nose wheel steering systems; integrated control systems; cockpit controls; power and load management systems; and pressure sensors and fluid debris monitoring products and systems. Eaton serves commercial and military aviation, aerospace, marine and off-road markets worldwide.
Eaton Corporation is a diversified power management company with 2009 sales of $11.9 billion. Eaton is a global technology leader in electrical components and systems for power quality, distribution and control; hydraulics components, systems and services for industrial and mobile equipment; aerospace fuel, hydraulics and pneumatic systems for commercial and military use; and truck and automotive drivetrain and powertrain systems for performance, fuel economy and safety. Eaton has approximately 70,000 employees and sells products to customers in more than 150 countries. For more information, visit www.eaton.com .