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Sprint

As part of its comprehensive communications service, Sprint provides local telephone service to communities throughout the United States, routing communication through a device called an Outside Plant Module (OPM). These units must remain up and running at all times, free from damaging power problems that can trip circuit breakers or cause equipment failure, resulting in loss of service for customers.

Storm-related power problems often cause significant hardware damage to the electrical equipment housed within the OPMs, and substantial manpower is required in order to resolve the outages. Each time a breaker failed, it had to be manually reactivated by a Sprint field technician. Considering the remote locations of many OPM sites, this process proved to be burdensome, time-consuming and costly, resulting in lost revenue for Sprint, as well as potentially lengthy interrupted primary telephone service for its customers.

Sprint required a cost-effective, weather-resistant product that could withstand the elements while protecting against damaging surges. Sprint selected two Transient Voltage Surge Suppression (TVSS) units from Eaton, the PTE080 and the HS48. The weatherproof, powder coated steel enclosure of the Eaton’s PTE unit and the dedicated AC and DC power circuits were an effective solution, withstanding 18 months of stringent field testing. They performed flawlessly.

Due to the overwhelming success of the test project, Sprint outfitted approximately 200 OPM sites throughout the country with the Eaton TVSS equipment. To date, no damage has been reported to any equipment, nor has there been any unplanned downtime.