Electronic Invoicing, Credit Memos and Rebates

The internet continues to improve the way we conduct global business. Our Channel Partners now have the capability to reduce overhead, save time and prevent costly errors by using Electronic Invoicing, Electronic Credit Memos and Electronic Rebates. Distributors have a more efficient and effective method of receiving and archiving invoices and credit memos, and a more efficient and effective method of processing monthly rebates.

For Invoicing and Credit Memos, we offer two ways for our distributors in the US:

  • Vistaline On The Web (VOTW)
    Through VOTW, invoices and credit memos appear quite similar to printed invoices with additional benefits such as linkable carrier/pro numbers, linkable item details and linkable terms and conditions.  There is also an option to print the invoice and credit memo from your web browser that returns a very easy to read copy. To receive invoices/credit memos through VOTW, you must have a Vistaline On The Web User ID and Password. You may request one using the link on the right.
  • Electronic Data Interchange (EDI) - 810
    For our EDI Channel Partners, we offer the EDI 810 transaction as an option for receiving Electronic Invoices and/or Credit Memos. If you are interested in pursuing EDI 810 transactions with Eaton, please have your EDI Coordinator/Administrator contact our ECI Team at ECI@eaton.com.

For Electronic Rebates, we offer three ways for our distributors in the US and Canada:

  • Vistaline On The Web (VOTW)
    We offer our customers the ability to input their information directly into VOTW and process their rebates immediately. This method requires each rebate to be entered with specific information to process through the system.  To enter rebates through VOTW, you must have a Vistaline On The Web User ID and Password. You may request one using the link on the right.
  • eClaims
    This method allows our customers to upload a formatted text file into VOTW. This will automatically generate your correct rebates, exception reports and credits from the submitted information. This application can be requested by filling out the eClaim Setup Request Form located on the right.
  • Electronic Data Interchange (EDI) – 844
    Eaton is capable of accepting EDI 844 transactions from our customers. This is a huge benefit for our larger distributors. This allows our distributors to automatically enter rebates into our system. If you are interested in pursuing EDI 844 transactions, please have your EDI Coordinator/Administrator contact our ECI Team at ECI@eaton.com.