Purchase and Support
Roadranger Call Center Phone Menu
Roadranger Help Line: 1-800-826-4357
Below we have provided an updated Quick Dial drill down, this will allow you to avoid listening to the menu options and quickly key ahead to the support team you're looking for.
Quick Phone Menu
| Aftermarket | Part availability & Place an order | 1,1 |
| Follow up on existing orders | 1,2 | |
| In-cab Inverters | 1,3 | |
| General parts assistance | 1,4 | |
| Automated Transmission and Clutch Assistance | UltraShift Plus, Gen 3 | 2,1 |
| Fuller Advantage | 2,2 | |
| Procision | 2,3 | |
| Hybrid Electric | 2,4,1 | |
| Hybrid HLA | 2,4,2 | |
| Gen 1 and Gen 2 | 2,5 | |
| Manual Transmission and Clutch Assistance | Fuller Advantage | 3,1 |
| FR & RT Series | 3,2 | |
| Manual Clutches | 3,3 | |
| All other manual models | 3,4 | |
| Service Ranger Assistance | Purchase or Renewal | 4,1,1 |
| Program Installation Assistance | 4,1,2 | |
| Website and account management | 4,1,3 | |
| All other Service Ranger inquiries | 4,1,4 | |
| IntelliConnect Assistance | New service inquiries | 4,2,1 |
| Current service issues | 4,2,2 | |
| All other IntelliConnect questions | 4,2,3 | |
| Genuine Rewards Information | Genuine Rewards information | 5,1 |
| RoadRanger Academy Information | Roadranger Academy information | 5,2 |
| Extended Protection Plans & Roadranger Lube | Purchase EPP and Roadranger Lube | 6 |
| Escalation Support Assistance (2nd level) | Escalated cases with assigned PIN | 7 (PIN req’d) |
Performance Aftermarket Phone Menu
Eaton Automotive Help Line: 1-800-328-3850
Below we have provided an updated Quick Dial drill down, this will allow you to avoid listening to the menu options and quickly key ahead to the support team you're looking for.
Quick Phone Menu
| Differential Support | 1 | |
| Eaton Posi | 1, 1 | |
| Eaton ELocker | 1, 2 | |
| Detroit Locker | 1, 3 | |
| Detroit Truerac | 1, 4 | |
| Return to previous menu | 1, # | |
| Supercharger Support | 2 | |
| Valves and Lifters Support | 3 | |
| Parts Availability and Tracking | 4 |
Regional Contacts
Phone numbers for contacting Eaton regarding all vehicle product lines around the world.
+ Expand List
Roadranger Warranty
Processes, forms, and information to start and resolve product warranty questions.
Roadranger Extended Protection Plans
Peace of mind for commercial vehicles in the United States and Canada.
