EatonCare™ is the customer and sales support organization for Eaton's electrical business' customers, channel partners, and the global sales and solutions field sales organization.  EatonCare was launched on Monday, January 8, 2007 and will continue to drive improvements for all customers.

EatonCare is a foundation to drive increased customer experience and customer value with every Eaton customer encounter.

One component of EatonCare is to better align support resources to customer segments and needs.  Key customer segments include:  OEM, residential/light commercial, commercial construction, industrial, global and Powerware.  For each customer segment, EatonCare provides commercial, technical and pricing support.

To reach an EatonCare representative for customer and sales support, please contact us:  877 ETN CARE (877 386 2273)

General Information and Support for standard component products and component orders: Option 1

Technical Resource Center - product selection, application and general technical support: Option 2

OEM Customer Support - Commercial order support, Technical product support and product Warranty for OEM customers: Option 3

Project Order Support (Bid Manager Orders) - Commercial order support, Technical product support and product Warranty: Option 4

Powerware Product/Order Support - Commercial order support, Technical product support and product Warranty for all Powerware products: Option 5

EatonCare Technical Resource Center

The Technical Resource Center provides product selection, application, and general technical support for Eaton's electrical products including distribution and residential products, power and logic control, panelboards and switchboards, power quality, automation products, drives, intelligent technology communications, and sensors and limit switches.