Contact Ombuds

Confidential Toll-free Numbers
Secure and separate from Adnet and other Eaton phone lines

In the USA, Canada & Puerto Rico  1-866-29-OMBUD (66283)
New direct line in Brazil  0800-891-4430

Outside the USA, Canada & Puerto Rico, please follow these instructions:

1) Dial your country specific AT&T Direct access code

2) When prompted by a recorded message OR when asked by an Operator for account number and pin, use this number: 866-296-6283, and you will be connected to the Office of the Ombuds.

3) AT&T will then transfer your call to the Ombuds. When prompted by our Ombuds menu select your preferred language:
1 for English
2 for Spanish
3 for Portuguese

We may also be reached directly at the following address, phone, and fax number:

Office of the Ombuds
13100 E. Michigan Avenue
Galesburg, MI 49053
Tel. 1-269-342-3462 Fax 1-269-342-3597
To coordinate an appointment: ombuds@eaton.com


Ilene Butensky, Director
Eaton Corporation Office of the Ombuds
Phone: 216-523-4625
Email:
IleneButensky@eaton.com

John Simonetti, Field Ombuds, North America
Eaton Corporation Office of the Ombuds
Phone: 216-523-4525
Fax: 216-479-7096
Email: 
JohnASimonetti@eaton.com

Evan R. Arrowsmith, Field Ombuds, North America
Eaton Corporation Office of the Ombuds
Phone: 269-342-3060
Fax: 269-342-3597
E-mail:
EvanRArrowsmith@eaton.com
Gennette Tripari, Field Ombuds, Latin America
Eaton Corporation Office of the Ombuds
E-mail:
GennetteTripari@eaton.com
Sophia Qiao, Field Ombuds, Asia Pacific
Eaton Corporation Office of the Ombuds
E-mail:
SophiaQiao@eaton.com
Crystal L. Bahr, Associate Ombuds
Eaton Corporation Office of the Ombuds
Phone: 269-342-3462
Fax: 269-342-3597
Email:
CrystalLBahr@eaton.com


Eaton Ombuds Pledge

We pledge strict confidentiality concerning matters you bring to us, unless, at the time of our discussion, you give us permission to talk with another person. The only exception to this pledge is if the situation involves the imminent threat of serious harm.

You or Eaton may not waive this pledge of confidentiality.

Communications regarding matters we discuss are confidential.

Matters discussed with us are off-the-record and do not constitute formal notice to Eaton. We will identify and discuss other channels within the company that exist for notice.