At Eaton, our goal is to deliver world-class support as well as products. This is why we continue to invest in our customer service capability to ensure you have easy access to the services you need, when you need them.
Integrated service strategy
Our integrated service strategy is based upon linking key locations and personnel along with a complete range of services to provide you “one-call” customer service. A central support number allows you to access these support services by selecting the product group and service required. We then ensure it is quickly routed to a qualified support agent. The result is service that delivers you solutions … fast. A single point of contact for all your enquiries is just one of the benefits you can look forward to as an Eaton customer.
Worldwide Contact Details
One Call Customer Service
Residential & Commercial Customer Service
For Distributor customer and sales support on Residential and Commercial components, branded Eaton, MEM & Cutler Hammer
Tel: +44 (0) 8700 545 333
Fax: +44 (0) 8700 540 333
OEM Response Centre
Customer and sales support for Original Equipment Manufacturers.
Tel: +44 (0) 8700 84 9990
Fax: +44 (0) 8700 84 9991
Engineered Systems & Project Management
Customer and sales support for MV & LV systems quotations, orders and projects.
Tel: +44 (0) 8700 507 545
Fax: +44 (0) 8700 507 520
Invoice & Debit Note Advise
For commercial queries, invoice queries, accounts receivable and returns.
Tel: +44 (0) 8700 507 544
Fax: +44 (0) 8700 504 540
Crane Control Products
Price availability and technical support
Tel: +44 (0) 1234 242037
Fax: +44 (0) 1234 242138