Duration: 3 Days

This course is designed to give a basic understanding of how to determine the root cause of various component failures of Roadranger products. Technicians will learn to determine what failed, how it failed, and possible causes. The objective is to increase the technicians understanding of gear life and various failure modes of the Roadranger components while understanding which failure modes are covered under warranty.This course will also provide an understanding of the J1587 and J1939 data links.

This course will be delivered in two possible ways. In most cases, the failure analysis material will be covered at the end of a particular product training class (transmission, axle, clutch, driveline, or brake). The class can also be delivered as a standalone failure analysis program covering all Roadranger products such as: transmission, axle, clutch, driveline, and brake. 

During the classroom portion, technicians will learn how the data links work and how their interaction impacts the vehicle. Symptoms and failures of the J1939 data link will also be covered as well as how to diagnose J1939 problems. Technicians will also apply this knowledge to troubleshoot symptoms so that by the end of the course they will feel confident that they can understand and diagnose issues related to the J1939 data link.