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PredictPulse offers three tiers of remote monitoring, so you can choose the subscription that best aligns with your needs.

Which level of remote monitoring is right for me?

FEATURES

Included with PrecictPulse, PredictPulse Insight, and PredictPulse Insight Plus

  • Increased power reliability
  • Installation in minutes
  • 24x7 monitoring and managemeny by Eaton
  • Remote diagnosis of issues and alarms by Eaton
  • Expedited repairs
  • Access to real-time device and alarm data
  • Performance and device health insights
  • Secure data transfer
INSIGHT FEATURES

Included with PredictPulse Insight and PredictPulse Insight Plus

  • Predictive analytics to identify component failure
  • Coordination of proactive component replacement
  • Reduced downtime from part failures by 75%
  • Baseline health inspection and firmware updates
  • Annual service history and planning review

*PredictPulse Insight Plus ONLY: Cost of proactive capacitor and fan component replacement included (except batteries)

How it works:

After one or more Eaton UPS devices is activated and an account is created at Eaton's portal (MyEaton), subscribed devices will start communicating with Eaton:

  • Every 15 minutes (or daily), your devices will send parametric data to our monitoring center
  • Alarms are sent instantly to Eaton
  • Aggregated status information will appear on your PredictPulse dashboard
  • Eaton monitoring experts will review the data and determine if anything is out of the ordinary
  • If something’s not quite right, we’ll notify you of the alarm and how we recommend addressing it
  • Critical alarms are evaluated 7x24 and Eaton will notify you and dispatch a service technician as needed

Device data is sent using one-way outbound email (SMTP) to maximize security; Eaton cannot interrogate or control any devices. 

PredictPulse UPS compatibilty:

PREDICTPULSE INSIGHT
PREDICTPULSE INSIGHT PLUS
UPS UNITS
PREDICTPULSE INSIGHT

5125

5P, 5PX

9120, 9125, 9130, 9140, 9155, 9170+

Evolution, Evolution S, EX, MX, EX RT

9P, 9PX, 9PXM

9315, 9315 SBM

9330, 9355, 9390

Power Xpert 9395, 9395HP

93E (9E)

93PM

BladeUPS

 

PREDICTPULSE INSIGHT PLUS

9155

9315

9355

9390

Power Xpert 9395, 9395HP

93PM

How to buy from Eaton
Locate a channel partner

Find a local channel partner based upon your zip code.

Questions before you buy

Email (link above) or call us

Toll free: 1-800-843-9433 option 2, option 5

International: 1-828-651-0760 option 2, option 1

Monday - Friday: 8:00 a.m. to 6:00 p.m. Eastern time