Select your location

Ombuds phone numbers

Confidential freephone numbers


Secure and separate from Adnet and other Eaton phone lines
 

In the USA, Canada & Puerto Rico  1 866 29 OMBUD (66283)

Direct line in Australia 1800 755 056
Direct line in Brazil  0-800-047-4332
Direct line in China  mainland  800 820 0891 (landline users)  400 820 0891 (mobile phone users)
Direct line in Dominican Republic 11-22 or 18299463672
Direct line in Hong Kong  800 968 331
Direct line in India 1800 200 3866
Direct line in Ireland 1800 946 348
Direct line in Indonesia 007 803 321 8017
Direct line in Japan 0034 800 10 0485
Direct line in Korea 080 520 0786
Direct line in Malaysia 1800 81 6205
Direct line in New Zealand 0800 990 074
Direct line in the Philippines  1800 1110 1846

Direct line in Saudi Arabia  800 814 2820 or  800 850 0205
Direct line in Singapore 800 321 1121
Direct line in South Africa 0800 99 9983
Direct line in Switzerland 0800 835575
Direct line in Taiwan  0800 088 658
Direct line in Thailand 001 800 32 029
Direct line in Turkey  00 800 1420 78374 (freephone number  landline only) or +90 212 331 4650 (local call  all phones)
Direct line in UAE 8000 3570 2896
Direct line in the United Kingdom  0808 234 5918
Direct line in Chile 223937129
Direct line in Columbia 2911138
Direct line in Costa Rica 40360058


Outside the USA, Canada & Puerto Rico, please follow these instructions:

 

1) Dial your country specific AT&T direct access code

2) When prompted by a recorded message OR when asked by an operator for account number and pin, use this number: 866 296 6283, and you will be connected to the office of the ombuds.
 

3) AT&T will then transfer your call to the ombuds. When prompted by our ombuds menu, select your preferred language:


1 for English
2 for Spanish
3 for Portuguese
4 for Chinese