Supporting development of critical healthcare infrastructure

The COVID-19 crisis is placing unprecedented demands on healthcare organisations across Europe and the United Kingdom, driving an urgent need to rapidly expand capacity. Eaton stands ready to offer free engineering expertise to government agencies and contractors to help with the development of critical electrical infrastructure.

Supporting local response to the healthcare crisis

We know the UK Government and the NHS are racing to bring new testing centres online, open new super-hospitals, convert available space and more. In this demanding time, specialist expertise, responsiveness and capability are of vital importance. For this reason, Eaton is prioritising requests for support relating to critical care and medical equipment. Eaton has the capacity to meet those requirements and is actively supporting several critical healthcare projects across Europe today.

As one of the world’s largest providers of electrical power infrastructure, Eaton stands ready to offer support in the form of electrical and application engineering expertise.

Eaton provides always-on power for essential electrical systems and data services and can support healthcare capacity needs with on-time project construction, as well as a large range of emergency audible and visual notification appliances. As an example, we played a key role working with electrical contractors and distributors to build two new field hospitals in Wuhan, China.

Doctor in medical lab coat shows shape of heart with hands

How are we helping?

At a glance

COVID-19 emergency contact
  Call +44 345 872 4555 Apply Now Call +44 345 872 4555

For more detailed information, please see below:


To ensure that our critical services are 'always on' we have opened a FREE emergency 24/7 remote assistance service for our critical healthcare industries, for example, Pharmaceuticals, Hospitals, Medical & Protective Equipment manufacturers and suppliers.

This service offers: 

  • Priority access to remote technical support
  • Follow on advice, guidance and recommendations
  • Emergency engineer call-out and repair service, if we are unable to resolve the issue remotely*

In the event of an emergency, to ensure a faster response time, we are also offering a one years free emergency response service agreement, giving you the confidence that one of our certified Field Service Engineers will be on-site within 4-8 hrs**. See below for more details

* Service response times will be allocated upon earliest availability
** Defined by location and local travel restrictions
Ɨ If you have an existing Eaton service contract, your call out will be prioritised accordingly

Call +44 345 872 4555


Minimise the response time in which one of our qualified Field Service Engineers will be on-site in response to your emergency by signing up for a ONE YEAR service agreement. We are offering this free of charge to all critical healthcare industries, for example, Pharmaceuticals, Hospitals, Medical & Protective Equipment manufacturers and suppliers.

To activate this service* please complete the form below and the following steps will occur to get you activated:

  • Complete the form below and submit
  • You will receive your quotation with 100% discount applied (excluding materials & labour)
  • Place your order to activate your free one year emergency response service agreement

This agreement will help to deliver peace of mind that one of our certified Field Service Engineers will be on-site within 4-8hrs and any discounts will be applied to materials and labour required to restore your system functionality*.

* * Terms & Conditions apply – see application form for more details

Need general advice?

Our engineers are available free of charge, to help understand and advise you on your most pressing questions:

  • Can my current power system withstand the additional pressure and demand?
  • How can I ensure that we have no issues if there is a power outage?
  • Can we get the continuous power we need to temporary healthcare facilities?
  • What can we do to make sure all our critical medical equipment runs without interruption?
  • How can I get quick maintenance, service and repair on my electrical system if we have a problem?
  • How can I use remote monitoring technologies to reduce risk for my service personnel?

Call +44 1753 608700