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UK customer surveys

We pride ourselves on delivering quality solutions that support our customers’ needs and to achieve this we listen to our customers and value their input and opinions

Emergency Lighting Questionnaires (valid for UK based customers only)

Emergency lighting is critical to protecting both your people, assets and your reputation so to ensure we are continuously developing and improving upon our offering, both products and services, we are conducting further research in to the Emergency Lighting market.

The aim is to build upon our understanding of the complete value chain from Design / Specification through to Aftersales support. We would love to hear about your experiences, good or bad and what is critical to you when considering an Emergency Lighting solution.

Your answers are invaluable to us and will help towards the continuous improvement of our product portfolio, strategy and field support.

Please select your customer type below to get started. Your answers will help us to better understand your requirements for an Emergency Lighting system / solution and should take no longer than 8-10 minutes.

Thank you in advance for your support.

Please select a survey relevant to your role:

End User

As an End User and/or Developer, share your thoughts around what works well for you? What challenges are you faced with? Do you feel that you are getting value for money and are you getting the right support to satisfy your needs?

Consultant

As a Consultant, share your thoughts on what key factors influence your selection when specifying Emergency Lighting schemes? Which technology types do you favour? Due to the complex and ever-changing nature of product and system standards, does this have a negative impact on selection choice?

Contractor

As a Contractor, share your thoughts and preferences on the types of Emergency Lighting solutions you prefer to work with and why? What level of support do you require throughout the project lifecycle?

Facilities Manager

As a Facilities Management Company, share your thoughts and preferences on the types of Emergency Lighting solutions you prefer to work with and why? What level of support do you require to ensure you are meeting your customers’ needs?

Emergency Lighting

Eaton offers one of the most diverse Emergency Lighting portfolios anywhere in the market including central battery and self-contained solutions.

Sourcing with confidence

We are more than just a lighting supplier. Learn more about Eaton's lighting expertise as a trusted lighting partner.

Over 100 years experience in lighting

Did you know Eaton have been manufacturing lighting since 1878? Our Emergency lighting portfolio has been created with a wealth of expertise.