Emergency lighting services

Services to optimise your emergency lighting

With a wide portfolio, mains and emergency lighting solutions can be challenging to understand. Our highly experienced team of sales, service and technical professionals enables us to design lighting solutions to meet your needs, supply high quality products that meet the relevant product standards, and maintain your lighting installation over its lifetime.

Our range of services and maintenance solutions cover training, technical support and lighting scheme designs as well as installation, commissioning and certification of your central battery systems. Post installation, we can offer a full testing and maintenance contract for your emergency lighting installation, backed up by a wide range of original spares.

Energy efficiency is at the top of most peoples’ agendas and lighting forms a major part of the energy solution. Eaton understand this, and can help you achieve significant savings through low energy lighting options and the use of lighting controls. 

From installation to commissioning and certification, Eaton has tailored solutions:

  • Scalable survey resource using Eaton field personnel and approved partners.
  • Dedicated project management team linked closely to selected contractors.
  • Bespoke project tracking software from surveys to commissioning.
  • UK manufacturing and storage facilities plus in-house design resource. We can specify and manufacture modifications or adaptions in hours.
  • Bespoke product development to realise customer requirements from concept to production.
  • On-site we have an experienced project design, customer support and technical service teams to provide complete lighting solutions.
  • With test and design capabilities on site, our energy efficient products and innovative technologies help to lower operating and maintenance costs, with solutions to maximise your space and the user experience, whilst ensuring compliance with all relevant safety legislation.
  • Our dedicated team of trained, highly skilled engineers are available across the UK. With years of experience to create service and maintenance contracts tailored to your individual requirements.
Two engineers looking at blueprints

Supporting the project lifecycle

Our 5 step approach to energy efficiency - we’ve developed a process called the 5 Steps that incorporates the concept to completion process for your lighting solution, it’s designed to suit your business.
Collate your existing site information, inclusive of:
Drawings – Extent of Works
Operational usage hours
Electricity tariff p/kwh
Current maintenance costs
Full Turn Key solution options
On site survey of your existing installation
We'll meet with you and discuss the objectives for your lighting project and walk you through a typical project timeline from first meeting through to project completion. We will assess each area for their specific luminaire needs (e.g. waterproofing, rugged design) and check Emergency Lighting as presently installed. 
Review the options
Our experienced team will now review the survey in detail to understand how your business operates. We pride ourselves in providing a best solution for your business whilst empowering you along the way to support the right decision. Where appropriate, the team can support an on-site visit to our factory in Doncaster, so you can see where the magic happens, meet the team and see for yourself where the products are manufactured.
Formal tailored solution preparation and proposal
We will create a bespoke solution for your business and prepare a full proposal pack, including a payback calculation. The principles behind the lighting design will be presented back to you, giving you an understanding of our approach. A formal hard copy and electronic version will be provided for your records. 
Dedicated support network for your project 
We have experienced, dedicated sales, project management and customer service teams to provide accurate and timely information, helping you stay on-schedule and on-budget, and allowing you to focus on your customers.

Want to make sure your Emergency Lighting is compliant?

Don’t worry, Eaton can support with an Emergency Lighting audit to highlight the potential challenges with your emergency lighting and how this can be improved to protect life and property. With years of experience, our team will support to actively ensure that the proposal is built with you in mind, covering all legal requirements.

Need an extra part?

As a manufacturer, Eaton holds stock of the critical components that may be required for repairing our products in the field. This means that, in the event of a fault, we can help to restore your installation to full operating capacity in the shortest possible time, which is particularly important for life safety systems such as emergency lighting.