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Eaton BladeUPS UPS startup, warranty and support overview

Our UPS and battery systems are backed by a standard factory warranty, so you know you’re getting the performance and reliability you need. The chart below details the startup and warranty coverage for your UPS, battery and power distribution equipment.

Services available for BladeUPS UPS

STARTUP INCLUDED

Available for purchase

WARRANTY AND INCLUDED SERVICE*
  • 18 months from date of shipment*
     
  • Depot exchange available
     
  • 24x7 Customer Reliability Center triage and dispatch
     
  • 24x7 technical support access

*The period covered in this warranty for product is 18 months from the date of product shipment for parts and labor coverage.

SUPPORT SERVICES AVAILABLE FOR PURCHASE
  • Depot or onsite parts and labor
     
  • Preventive maintenance
     
  • Battery replacements
PREDICTPULSE REMOTE MONITORING SERVICE*
  • Available for purchase
     
  • Connectivity parts required

PredictPulse remote monitoring service, where available, requires customer enrollment, connectivity parts and self-installation. Customers can receive a 90-day free trial by self-installing PredictPulse using the wizard installer tool and any needed connectivity parts.

EATON LIMITED FACTORY WARRANTY

See the Eaton Limited Factory Warranty applicable to each product for additional details and limitations. Product startup is defined as being performed by an Eaton Customer Service Engineer or agent. Learn more about BladeUPS limited factory warranty.

Request startup of your Eaton UPS today

Questions about the services offered?