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Specifications

Details

CUSTOMER SERVICE TOOLS

Provides insight into billing, weather events, outage alerts and energy/water consumption

Customers can analyze which rates or programs may be best for them based on their historical energy profile via easy-to-understand comparisons

USER-FRIENDLY INTERFACE
Consumers can easily diagnose and correct wasteful usage patterns, set goals to reduce consumption, monitor progress and track results, and receive timely updates for service changes
ADMINISTRATIVE TOOLS
Dashboards to track user registrations, user logins, property profile completions, utility-wide usage information, and tools for customer service representatives to actively assist portal users
OPTIONAL MODULES

Bill presentment

Bill payment

Outage messaging

Pre-pay module

SUPPORT OF THIRD-PARTY CONSUMER PORTALS
It should be noted that Eaton's Yukon ODMS and AMI/Smart Grid solutions support integration with consumer portals of other vendors as well, including numerous CIS providers. Contact Eaton for additional information
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