April 14, 2020
RALEIGH, NC … Power management company Eaton today announced a new milestone in intelligent power solutions with the launch of its redesigned PredictPulse remote monitoring and management service in the United States. A completely new user experience for web browsers and mobile devices—based on feedback from more than 100 customers—makes it easier than ever for data center and information technology (IT) managers to monitor the health of their power infrastructure and respond to critical events from wherever they may be.
“Since its introduction, Eaton’s PredictPulse has been a pioneer in connected power solutions,” said Michael Regelski, senior vice president and chief technology officer, Electrical Sector, Eaton. “Now, advancements in digital innovation and Internet of Things connectivity have increased users’ expectations for secure, real-time access to system data and a robust, intuitive user experience. We listened to our customers and rebuilt PredictPulse in a way that advances its pioneering functionality and provides users with a new remote monitoring experience.”
The new version of PredictPulse offers a completely redesigned user interface for both browsers and mobile devices. The new mobile portal interface gives users a view into real-time data, trends, events, service history and alarms from any mobile or tablet device, along with a new PulseScore™ feature to communicate the overall health of a user’s uninterruptible power system (UPS).
Users benefit from additional, innovative new features that include:
The new additions to PredictPulse apply to Eaton’s PredictPulse Insight service, which adds predictive analytics to anticipate the risk of component failure as well as a verification site visit to confirm or replace components. With PredictPulse Insight, users can mitigate downtime risks associated with battery, capacitor, fan and air filter failures and proactively replace components before they fail, extending the life of investments and addressing potential problems before they happen.
Additionally, with cybersecurity continuing to be a top-of-mind concern for data center and IT managers, PredictPulse offers a robust cybersecurity plan built around outbound-only SMTP email without firewall changes or inbound data. This means PredictPulse has no remote-control capability, ensuring power infrastructure is never at risk. PredictPulse is fully compatible with Eaton’s Gigabit Network Card (Network-M2), the first UPS connectivity device to meet the UL 2900-1 cybersecurity standard.
To learn more about Eaton’s PredictPulse service, visit www.Eaton.com/PredictPulse. To learn about Eaton’s full range of innovative power management technologies, visit Eaton.com.
Eaton’s electrical business is a global leader with expertise in power distribution and circuit protection; backup power protection; control and automation; lighting and security; structural solutions and wiring devices; solutions for harsh and hazardous environments; and engineering services. Eaton is positioned through its global solutions to answer today’s most critical electrical power management challenges.
Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic, and mechanical power – more safely, more efficiently, and more reliably. Eaton’s 2019 revenues were $21.4 billion, and we sell products to customers in more than 175 countries. We have approximately 97,000 employees.