Perform the following steps to download the RMA spreadsheet, complete the spreadsheet, and attach it to this form:
1. Please choose one:
- END Point, DA, and GA Products - Download this RMA spreadsheet, which is in Microsoft Excel format.
- SMP Family Products - Download this RMA spreadsheet, which is in Microsoft Excel format.
2. Open the spreadsheet and enter RMA products/parts, serial numbers/addresses, problems, and notes.
3. Save the spreadsheet and attach it to an email here.
For detailed instructions on filling out and attaching the RMA spreadsheet, download the RMA Instructions.