Batteries are the number one cause of UPS failure, so at least once a year, you should schedule a preventive maintenance exam. Also consider a support plan that includes a remote monitoring service, which can help extend battery lifespan and identify potential problems before they become downtime issues. If you choose self-maintenance, be sure you are routinely and proactively addressing battery health.
For smaller UPSs, you should note their age and plan a replacement if they are four years or older. You should also run a UPS battery self-test and remove the front panel to make sure there are no signs of swelling or damage.
Properly configured UPS communications ensure IT managers can respond to alerts and take corrective actions. If your UPS is equipped with a network card like the Gigabit Network Card, deploy a trial email, since changing email servers or domains can cause settings to be out of date. Also check the software to be sure the UPS and network card both have the most up-to-date firmware versions.
Find your factory authorized UPS and battery service number and keep it on file where you can find it quickly. Your operators’ manual should also be stored in a safe location for easy refererence.
Call Eaton UPS services at (877) 423-0065