Select your location

Ombuds phone numbers

Confidential Toll-free Numbers


Secure and separate from Adnet and other Eaton phone lines
 

In the USA, Canada & Puerto Rico  1-866-29-OMBUD (66283)

Direct line in Australia 1800-755-056
Direct line in Brazil  0-800-047-4332
Direct line in Chile 223937129
Direct line in China - Mainland  800 820 0891 (Landline Users)  400 820 0891 (Mobile Phone Users)
Direct line in Colombia 2911138
Direct line in Costa Rica 40360058
Direct line in Dominican Republic 11-22 or 8299463672
Direct line in Hong Kong  800 968 331
Direct line in India 1800 200 3866
Direct line in Ireland 1800 946 348
Direct line in Indonesia 007 803 321 8017
Direct line in Japan 0034-800-10-0485
Direct line in Korea 080-520-0786
Direct line in Malaysia 1800 81 6205
Direct line in Mexico 01-800-253-0781
Direct line in New Zealand 0800-990-074
Direct line in Philippines  1800-1110-1846

Direct line in Saudi Arabia  800 814 2820 or  800 850 0205
Direct line in Singapore 800 321 1121
Direct line in South Africa 0800-99-9983
Direct line in Switzerland 0800-835575
Direct line in Taiwan  0800 088 658
Direct line in Thailand 001 800 32 029
Direct line in Turkey  00-800-1420-78374 (Toll Free number - Land line only) or +90 212 331 4650 (Local call - All phones)
Direct line in UAE 8000-3570-2896
Direct line in the United Kingdom  0808 234 5918


Outside the USA, Canada & Puerto Rico, please follow these instructions:

 

1) Dial your country specific AT&T Direct Access Code

2) When prompted by a recorded message OR when asked by an Operator for account number and pin, use this number: 866-296-6283, and you will be connected to the Office of the Ombuds.
 

3) AT&T will then transfer your call to the Ombuds. When prompted by our Ombuds menu select your preferred language:


1 for English
2 for Spanish
3 for Portuguese
4 for Chinese