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High Density rack PDU frequently asked questions

Questions about the features and benefits of Eaton's HD PDU?

Why are color PDUs important?

Color PDUs provide instant identification from A or B source electrical feeds, preventing potential overloading and improving identification during maintenance windows. Used in conjunction with color matching power cords, it is possible easily trace your source power feeds directly to the IT equipment.

What are alternating phase outlets?

Every outlet corresponds to a circuit breaker of fuse. Alternating phase outlets alternate which circuit is protecting an outlet in a pattern of A-B-C-A-B-C-A-B-C, instead of the pattern formed by branch phase outlets, which is A-A-A-B-B-B-C-C-C. Alternating outlet phases down the length of the PDU like this reduces cable runs by eliminating the need to run equipment in the top of the rack to the bottom set out outlets in order to balance the load. This will reduce cable clutter and improve airflow. 

What does hot-swappable mean?

A component is “hot-swappable” when that component – in this case the network communications module of the HD rack PDU – can be removed and swapped out while the rest of the unit is still “hot,” or plugged in and operational. This eliminates the need for downtime due to routine maintenance or component failure. 

Can I order just one?

Yes. We have designed the HD rack PDU to simplify the manufacturing process. This means Eaton can easily produce one or one hundred units without exorbitant lead times. 

Are HD PDUs only for data center applications?

No. We’ve seen several applications outside of your typical data center where customers have unique input plug and outlet count requirements. Whether you’re consolidating a server room/network closet from several half-filled enclosures to one high powered enclosure or you’re moving into a colocation environment – HD gives you the flexibility required of any IT environment. 

How do I know which type of circuit protection I need?

Standard electrical protection requirements for PDUs are 5kAIC breakers. This meets both NEC (National Electrical Code) and UL requirements. For higher fault current applications, the HD platform also has configurable 10kAIC breaker and 100KAIC fuse options. Fault currents are calculated by site engineers, so if your environment requires a non-standard or higher rated level of protection the engineer will make you aware. The risk of using under-rated circuit breakers can result in personnel or equipment damage. The fuse option uses Eaton’s patented fuse disconnect, which integrates a disconnect switch with the fuse holder, removing the need to unplug the PDU to replace fuses. Fuses have the added advantage of being current limiting. Not only can they withstand higher fault currents, but they also reduce the let through current.

How many outlets do you get with a standard PDU?

Depending on your application and the size of the enclosure being used in your environment, you can get up to 54 outlets. The high density platform provides customers the option of mixing and matching the 10 outlet modules available to achieve the desired outlet count. Each vertical PDU can power as many as 54 outlets or as few as 24 outlets with various mixtures of C13, C19 and 5-20R outlets.

Can outlet modules be changed out in the field?

No, all outlet modules are installed in the unit at the initial time of production. Once in the field, they are not field replaceable which is necessary for safety reasons, due to high voltage hazard.

Does the PDU have a way of securing outlets in place?

Yes. With introduction of the high density platform, Eaton expanded upon the patented grip-retention outlet system previously launch on our standard platform. Our outlets now additionally support P-Lock locking cables to provide an extra level for security. The P-Lock cables are sold separately by online distributors such as Stay Online and Locking Power Cords.

Do you offer any types of environmental monitoring?

Yes, both of Eaton’s high density and standard PDU platform offer an environmental monitoring probe, capable of providing both temperature and humidity readings within the rack environment. Currently the PDU supports part number EMP001 for single probe and will support up to three EMPDT1H1C2 as of April 2019 firmware update.

What mounting options are available?

Each high density PDU comes with pre-installed mounting buttons on the back of the PDU, allowing you to simply slide them directly into any industry standard PDU mounting bracket. The PDU also comes with option mounting holes on the side, which allows you to move the buttons for 90 degree side mounting. In this configuration, the outlets face the rear of the enclosure versus the center. This prevents interference in the rail space. If you’re using one of our RS enclosures, the PDU brackets are already installed from the factory.  If not no worries, here is the link

What if my rack/enclosure doesn’t support button mounting?

Eaton’s high density PDUs also support the same clip feet mounting method as G3 PDUs. This highly versatile method involves securing two brackets onto the rack, and then snapping the rear of the PDU into these plates. This way works great for those non-standard cases where you need a simple way to get the job done. Please order optional accessory kit with part number SPK032.

What monitoring and management platforms are available to manage these PDUs?

Eaton provides a full platform of monitoring and management options including Intelligent Power Manager, Visual Power Manager and Visual Capacity Optimization Manager. All provide the capability to easily monitor and manage our PDU product offering remotely. The PDU is also compatible with almost any third part branch monitoring or DCIM software provider, using SNMP or SSH as an open protocol for communications.

Is the packaging environmentally friendly?

Eaton’s high density rack PDU ship inside robust and environmentally friendly packaging. All packaging is made from recyclable cardboard. There is no foam used in the packaging. This makes the packaging extremely easy to flatted down and recycle. 

What does it mean when it is called Managed technology?

Eaton’s high density Managed rack PDUs offer the capability to meter and switch power at the outlet level. Some other manufacturers call this switched with outlet metering or switched with per outlet power sensing. This is a feature upgrade over traditional switched PDU which have no outlet power metering. To learn more about the different features of Eaton's PDU technology, visit our overview page for power distribution units for server racks.

What is the advantage of metering power at the outlet level?

By metering power at the outlet level you can measure exactly how much current or power each IT device is consuming. This information is valuable for load balancing, performance monitoring, and power billing, and it can also be used to calculate Level 3 PUE. Another useful feature is the ability to do on-sensing through current alarms, devices can be monitored to make sure they are plugged in and powered on. 

Why would I want the ability to switch the outlet on and off?

Power control at the outlet level has several advantages. The first advantage is the ability to remotely power cycle locked up IT equipment. This is extremely useful for lights out data centers or remote sites, where you don’t have someone capable close to the device. The second advantage is the ability to turn off un-used outlets. This keeps someone from plugging in un-authorized equipment without proper permissions. This improves security and prevents down time caused by overloads. The third advantage of outlet switching is the ability to control power on sequence. For example, maybe a network switch needs to boot up before a server. It also prevents startup current inrush, which occurs when multiple devices turn on at the same time. By staggering startup in a sequence with delays in between, you can safely power up more equipment on the same circuit.

What is the warranty?

Eaton rack PDU come with a standard 3 year advanced replacement warranty with the option to purchase an extension up to 5 years. Eaton pays shipping both ways for a trouble free experience. Read the complete warranty document here. 

Can these PDU work in high temperature environments?

The high density rack PDU will operate in environments as high as 140° F (60°C). Unlike other manufactures, this is a UL tested full load operating temperature, with no power derating required. This ensures high reliability when hotter temperatures are present, such as high power density or hot aisle containment environments. 

Why would someone choose to configure front entry of the power cord versus end entry?

Power cord entry is configurable to accommodate various mounting situations. Sometimes the cord can interfere with structural supports in the rack enclosure. By offering the option for front entry, you can eliminate interference which helps in height restricted rack enclosures. For normal situations, end entry is the typical configuration.

Configure your own HD rack PDU

Build your PDU - and its unique SKU - on the screen as you select your configuration options.

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