With our Brightlayer DIT software, you’ll know what’s happening with the UPSs and PDUs across your distributed infrastructure with meaningful real-time alerts prioritised by severity, no nuisance alarms – so you’re only alerted when there’s a critical issue – and escalation when alarms aren’t acknowledged to ensure that critical issues are addressed.

The software also allows you to quickly troubleshoot and resolve equipment issues. With our software, you can:

• Remotely control rack-mount PDU outlets and rack-mount UPS load segments – regardless of the vendor.
• Automate device response and/or shutdown during critical power events or environmental stress conditions, like high temperature.
• Reduce technician call-outs and the need for on-site, non-IT staff to help troubleshoot equipment issues.
• Have 24/7 insight into equipment performance, enabling you to remotely power cycle devices and remotely diagnose and take proactive corrective action when needed, like replacing a UPS battery that’s low.

And if you’re an Eaton hardware customer, you can remotely push firmware updates or configuration changes in bulk to your rack-mount PDU and rack-mount UPS network cards in minutes. This eliminates the need for updates to be made in person and will help keep your organisation safer from cybersecurity vulnerabilities.

We offer two versions of Brightlayer DIT software: Essential and Advanced. A side-by-side comparison of the features is available in our product comparison guide. 

Extensions are also available to add even more capabilities to the software. This includes a business intelligence dashboard, white label branding, non-core device monitoring and third-party integrations such as Service Now and RF Code Centerscape.

Brightlayer DIT Lite is designed for smaller IT environments – typically those with 50 devices or fewer. It provides essential tools to help monitor and manage assets across multiple sites. These include bulk device management, real-time asset monitoring, alarm and notification systems, customisable reporting tools, IT automation features and built-in cybersecurity protections.

On the other hand, Brightlayer DIT Software is the full-featured version intended for larger, business-scale deployments. In addition to all the capabilities offered in DIT Lite, it includes advanced features such as visual rack building, location and floorplan design tools, smart alarm configurations, power infrastructure cabling support, interactive navigation maps, predictive analytics through trend charts and capacity planning tools.

This tiered offering allows customers to choose the solution that best fits their operational scale and complexity.

Brightlayer DIT Lite is designed for smaller IT environments and supports up to 50 devices. It offers essential monitoring and management capabilities, making it an ideal solution for businesses with limited infrastructure.

On the other hand, Brightlayer DIT Software is built for business-scale deployments and does not have a fixed device limit. It is fully scalable and includes advanced features to support complex and large-scale IT operations.

Brightlayer DIT Lite is tailored for smaller IT environments and supports up to 50 devices. It includes essential features such as bulk device management, asset monitoring, alarm notifications, customisable reporting, IT automation and cybersecurity tools – making it an ideal solution for businesses with limited infrastructure.

And Brightlayer DIT Software is designed for business-scale deployments and does not have a fixed device limit. Instead it uses a flexible licensing model based on device types:

• Core devices – which include power, cooling and rack infrastructure – require one licence per device.
• Non-core devices, such as door locks or video cameras, can be added at no cost for basic asset management and visualisation. However, if monitoring is needed, a separate licence called the Brightlayer Extension Monitored Device must be purchased for each non-core device.
• For IT automation capabilities, customers must purchase the Brightlayer Extension IT Automation Host Device licence for each host server. This extension supports unlimited virtual machines and automations per host.

Our model library includes more than 30,000 models of devices from hundreds of manufactures across hundreds of device types. If a device is not currently included in our model library but uses a common communication protocol such as SNMP, MODBUS or BACnet, we will create a model for that device (requires annual support).

The easiest and most common method for installing our software is direct deployment to a server in your virtual environment via our Open Virtualisation Format (OVF). The software can also be installed on a traditional server or via cloud implementation.

Eaton offers professional services for all of our software offerings – ranging from a few hours of remote assistance to full, on-site implementation and training. Regardless of the number of hours purchased, all work will be completed by an Eaton software specialist.

Eaton’s product maintenance and support services include technical support via our online support portal, where customers can view product documentation and videos, search our knowledge base, download software updates, and open, view and manage cases.

Phone support is available from our Eaton Care team on +1 877 386 2273, option 2, option 9.