Back-up power (UPS)

6 tips for keeping your UPS battery back-up in top shape

Ensuring the ongoing optimal performance of your UPS battery backup – also known as an uninterruptible power system (UPS) – is less time consuming than you might think but is a critical step to avoid unexpected downtime. Your UPS should receive a yearly check-up to identify any potential concerns. The following six tips will help you keep your UPS in top shape.

1. Make sure your UPS batteries are in good health

Batteries are the number one cause of UPS failure, so at least once a year, you should schedule a preventive maintenance inspection. Also consider a support plan that includes a remote monitoring service, which can help extend battery lifespan and identify potential problems before they become downtime issues. If you choose self-maintenance, be sure you are routinely and proactively addressing battery health.

For smaller UPSs, you should note their age and plan a replacement if they are four years or older. You should also run a UPS battery self-test and remove the front panel to make sure there are no signs of swelling or damage.

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2. Clean up your IT space

Clutter, dust and general disorganisation can cause unwanted issues and decrease the reliability of your UPS battery backup. Since heat can significantly reduce battery service life, make sure nothing is blocking the air flow in your IT environment. Visually inspect electrical connections and don’t forget to dust, since caked-on grime can damage fans and cause electronic board damage. A simple wipe down is often all you need.

3. Verify UPS communication

Properly configured UPS communication ensures IT managers can respond to alerts and take corrective action. If your UPS is equipped with a network card like the Gigabit Network Card, deploy a trial email, since changing email servers or domains can cause settings to be out of date. Also check the software to be sure the UPS and network card both have the most up-to-date firmware versions.

4. Keep service information and records current

Nothing can be more frustrating than finding out your UPS is no longer under warranty after a problem arises. Review your service contract coverage and consider storing all contract information in one place, either physically or electronically. If you do not have a service contract, make sure your UPS is registered with the manufacturer to stay informed on updates and allow for quicker manufacturer response time if any issues arise.

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5. Make service information easy to find

Find your factory authorised UPS and battery service number and keep it on file where you can find it quickly. Your operator’s manual should also be stored in a safe location for easy reference.

Call Eaton UPS services on (877) 423 0065

6. Re-evaluate your level of power protection

Since your equipment and power requirements may have changed since you first installed your UPS, it’s important to ensure that your unit is not operating over capacity. Advances in scalability and energy efficiency have resulted in a range of new modular UPS solutions capable of expanding with your changing needs. Consider joining a professional discussion forum or contacting your UPS manufacturer to find out more.

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Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.