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When contacting us for AOG assistance, please provide the following information: aircraft tail number, type of aircraft, current location of the aircraft and next scheduled departure.
During the normal business hours of 8:00 am to 5:00 pm (CST), Monday through Friday, please contact our support team at:
817-234-8495
AeroCustomerCare@eaton.com
If you require AOG support AFTER the normal business hours of 8:00 am to 5:00 pm, Monday through Friday, please contact Eaton's 24-hour AOG Support Center at 1-630-473-4045.
