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Report an issue

Report a Security Vulnerability

We take security seriously and appreciate your help in keeping our products safe. If you've discovered a vulnerability in a supported Eaton product, please use one of the options below to get in touch with us.

How to Reach Us

You can report a vulnerability in any of the following ways:

  • Complete the form below (submissions must be in English)
  • Send an encrypted email to PSIRT@Eaton.com - download our PGP key to get started 

Please note: This form is for reporting vulnerabilities in Eaton products only. If your report relates to the eaton.com website or another Eaton web property, please submit your report through our IT Security Disclosure page instead.

Please review Eaton's Privacy Policy and Vulnerability Disclosure Policy before submitting this form.

Vulnerability details

In as much detail as possible describe the actions performed and the result
Provide the details of the vulnerability and its resultant risks. If possible, please include the risk assessment using CVSS V3 (high, medium, low)
Provide details of the application/device configuration at the time of the vulnerability
To share screenshots or additional documentation of the vulnerability, use the PGP key on this page
Please select the ways in which Eaton may use your name in publications in connection with the vulnerability you have reported. Your consent is entirely voluntary and is not required for Eaton to review or address your report. (Check any that apply.)

Withdrawal of Consent

You may withdraw your consent at any time, for all or any of the above uses, by contacting DataProtection@Eaton.com.
Withdrawal of consent will not affect any processing carried out before the withdrawal request was received. Following receipt of a withdrawal request, Eaton will cease any future use of your name for the withdrawn purpose(s) and will update its records accordingly.
이 양식을 제출함으로써, 본인은 본인이 제공하는 개인 정보가 이튼 개인 정보 보호 정책 그리고 해당 데이터 개인정보 보호법에 따라 이튼, 채널 파트너 등 이튼을 대신하는 제3자 제공업체와 공유될 수 있음에 동의합니다.
Eaton의 제품, 프로모션 및 뉴스 정보를 정기적으로 수신하는 데 동의합니다. Eaton이 웹 페이지 조회 및 영상 시청 등 행동 데이터를 포함해 내 데이터를 마케팅 커뮤니케이션을 개인화하는 데 사용할 것임을 이해하고 이에 동의합니다. 언제든지 마케팅 커뮤니케이션 수신 동의를 철회할 수 있음을 이해합니다.
HeaderImage
Key ID: 0B11 42D7 B388 5971
Key Type: RSA
Fingerprint: 06C1310CCAF2D8248A1214D50B1142D7B3885971

How to use the PGP key to share vulnerability information with Eaton

The PGP key is an encryption program allowing secure file encrypting and decrypting. You can use the PGP key to provide screenshots and other documentation of the vulnerability you are reporting.

  1. Download the PGP key.
  2. Open PGP software (such as Gpg4win/Kleopatra on Windows).
  3. Click Import.
  4. Select the public key file.
  5. Confirm the import.
  6. Right-click the file you want to send.
  7. Select Sign and Encrypt (or similar).
  8. Choose the recipient’s name/key.
  9. Click Encrypt. A new encrypted file will be created.
  10. Email encrypted file(s) to PSIRT@eaton.com.