We have made the important decision to maintain operations during this unprecedented crisis because of the vital role our company plays in sustaining global infrastructure and ensuring critical power supply.
Eaton’s products and support services are vital to hospitals, emergency services, military sites, utilities, public works, transportation and shipping providers. In addition, data centres, retail outlets, airports and governments, as well as the networks that support schools and remote workers, rely on our products each day to serve their customers and communities.
In keeping our operations running, we know we also need to modify how we work to keep our employees safe. Here are some of the things we are doing to protect the safety and health of our workforce, as well as meet our customers’ critical needs during this crisis.
Protecting our employees
In the event an employee suspects he or she has been exposed to COVID-19, or testing confirms it, we will implement an aggressive response plan that our team has developed. This plan includes:
These actions are aligned with our preventive health protocols and those of global, regional and national governmental authorities and health organisations including the Centers for Disease Control (US) and the World Health Organisation. In the event that local laws require more stringent measures, we will do whatever is necessary to implement them.
Supporting our customers
We have activated our business continuity management plans across the organisation. This includes:
We will continue to closely monitor the situation around the world and address our customers’ needs on a case-by-case basis.
If you have specific questions, please contact your local customer care team.