End of life policy for softwares
Eaton is committed to delivering the most innovative and cost-effective software to our customers. Therefore, Eaton may choose to discontinue software or versions of software and related services periodically for a variety of reasons, including:
At Eaton’s sole discretion, software and related services may be discontinued regardless of the delivery method, including on-premises software, hosted software, and software as a service. These Software Guidelines for Lifecycle Management will help customers or partners to better manage their software end-of-life transitions and to understand the role that Eaton can play in helping to migrate to alternative Eaton software.
View the current product end of life plan for the Brightlayer Data Centers suite.
Definitions
Software Versioning: Eaton may adopt a four-digit number in W.X.Y-Z format, where the letter W represents a Major Release, the letter X represents a Minor Release, the letter Y represents a Maintenance Release, and the letter Z represents a Patch. For example, 2.0.0 is a Major Release (new software version), 2.3.0 is a Minor Release, 2.3.1 is a Maintenance Release to 2.3.0, and 2.3.1-1 is the first Patch of 2.3.1. In some cases the Patch may be released in a form referred to as a Script Patch using the naming convention SCP###. If this is the case then 2.3.1 SCP001 would indicate the use of a Script Patch.
End of Life Process: A process that guides the final business operations associated with the software life cycle. The End-of-Life Process consists of a series of technical and business milestones and activities that, once completed, make a software obsolete. Once obsolete, the software may not be sold, manufactured, improved, repaired, maintained, or supported.
End of Version Availability: The date on which Eaton no longer makes available a specific version of a software product but continues to make available new versions of the software product for sale. Eaton may continue to provide software maintenance, installation and configuration assistance, technical support and other support services for the specific version.
End of Development: The date on which Eaton no longer offers for sale or maintains a specific version with development of patches of an Eaton software but may offer commercially reasonable technical support. Customers must update the software to the latest version to address any defects or vulnerabilities.
End of Life: The date on which Eaton ceases to provide software maintenance, installation and configuration assistance, technical support and other support services for the specified software version. Current Patches for the version of the Eaton software reaching End of Life may remain available.
Major Release: A Major Release of software supported by Eaton implements major architecture changes and/or major user interface (UI) changes, adds major new features and functionality improving overall software performance, efficiency and/or usability, and/or designated by Eaton as a replacement for a software. A Major Release may or may not require a license upgrade as defined by Eaton.
Minor Release: A Minor Release for an existing software includes incremental functionality addition, user experience improvement, moderate administration or UI changes, and bug fixes.
Maintenance Release: A Maintenance Release for an existing software includes bug fixes and vulnerability fixes.
Patch or Script Patch: A Patch for an existing software version to address a known defect or a vulnerability issue.
Guidelines
Eaton reserves its right to treat each software line independently or agree to new or different terms with customers or partners. Eaton also reserves its right to change these guidelines at any time without notice. The general Software Guidelines for Lifecycle Management are as follows:
Any questions arising in the interpretation of this policy or the application of this policy shall be determined by Eaton in its sole discretion.
Product end of line plan (updated August 2024)
Product version |
End of version availability
|
End of development |
End of life |
DCPM 7.0 |
July 31, 2024 |
June 30, 2025 |
Dec. 31, 2025 |
Product version |
End of version availability
|
End of development |
End of life |
DITPM 7.0 |
July 31, 2024 |
June 30, 2025 |
Dec. 31, 2025 |
Product version |
End of version availability
|
End of development |
End of life |
EPMS 7.0 |
July 31, 2024 |
June 30, 2025 |
Dec. 31, 2025 |
Product version** |
End of version availability
|
End of development |
End of life |
Foreseer v6.3.x | Jan. 31, 2021 | Jan. 31, 2021 | July 31, 2021 |
Foreseer v7.1.x | June 30, 2019 | June 30, 2019 | Dec. 31, 2024 |
Foreseer v7.2.x | June 30, 2020 | June 30, 2020 | Dec. 31, 2024 |
Foreseer v7.3.x | June 30, 2021 | June 30, 2021 | Dec. 31, 2024 |
Foreseer v7.4.x | Jan. 31, 2022 | Jan. 31, 2022 | Dec. 31, 2024 |
Foreseer v7.5.x | Aug. 31, 2022 | Aug. 31, 2022 | Dec. 31, 2024 |
Foreseer v7.6.x | June 30, 2023 | June 30, 2023 | Q2 2025 |
Foreseer v7.7.x | Feb. 29, 2024 | Feb. 29, 2024 | Q1 2026 |
Product version** |
End of version availability
|
End of development |
End of life |
FRS v1.0.x | Jan. 31, 2021 | Jan. 31, 2021 | July 31, 2021 |
FRS v1.1.x | Oct. 31, 2019 | Oct. 31, 2019 | Dec. 31, 2024 |
FRS v1.2.x | June 30, 2020 | June 30, 2020 | Dec. 31, 2024 |
FRS v1.3.x | June 30, 2023 | June 30, 2023 | Q2 2025 |
FRS v1.4.x | Feb. 29, 2024 | Feb. 29, 2024 | Q1 2026 |
Product version |
End of version availability
|
End of development |
End of life |
Replacement product |
IPM 1.x |
Dec. 31, 2022 |
Dec. 31, 2022 |
Dec. 31, 2023 |
IPM 2.x |
IPM 2.x | Dec. 31, 2025 | Dec. 31, 2025 | March 31, 2026 | Distributed IT Performance Management |
Product version |
End of version availability
|
End of development |
End of life |
VCOM 5.x |
Sept. 30, 2023 |
Dec. 31, 2023 |
March 31, 2024 |
VCOM 6.x |
Dec. 31, 2023 |
Dec. 31, 2023 |
June 30, 2025 |
Product version |
End of version availability
|
End of development |
End of life |
All versions | Jan. 1, 2023 | Jan. 1, 2023 | Dec. 31, 2023 |
Product version |
End of version availability
|
End of development |
End of life |
VDC 4.x/5.x* |
Sept. 30, 2023 |
Dec. 31, 2023 |
March 31, 2024 |
VDC 6.x |
Dec. 31, 2023 |
Dec. 31, 2023 |
June 30, 2025 |
Product version |
End of version availability
|
End of development |
End of life |
VPM 5.x* |
Sept. 30, 2023 |
Dec. 31, 2023 |
March 31, 2024 |
VPM 6.x |
Dec. 31, 2023 |
Dec. 31, 2023 |
June 30, 2025 |
*Customers using version 4.x or 5.x of the software solutions are strongly encouraged to upgrade into the version 6.x product to maintain longer-term support and enhancement services.
**Foreseer and FRS products use a three-digit number in X.Y.Z format, where X is considered the platform version, Y is considered the major version and Z is considered the minor version.