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    *You can count on our community of experts to answer your technical or commercial questions. Our support teams are dedicated to providing the answers you need when you need them.

Electrical product, sales and support inquiries

Our customer and sales support organization for electrical products, is dedicated to providing our customers and distributors with general information and technical resources, as well as support for OEMs, project and product orders and after-hours emergencies. 

1300 3 EATON (  1300 332 866 ) 

  • Power Distribution including Bussmann series products
  • Power Quality including all UPS products
  • Crouse-Hinds series products
  • Life-Safety products
  • All other inquires including accounts

1300 303 059  ( Eaton Service UPS & Security ) 

  • UPS Coordinator and Breakdown assistance
  • UPS & DC Technical & Warranty
  • Service Sales
  • Eaton Integrated Security services
  • All other inquires including accounts
International
+1-828-651-0786

Visit our product sites for further support

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Customer care & order information
Pricing, availability and lead times; order status, delivery and services; returns and complaints
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Sales & quotes
Product selection and configuration; quotes and offers; inside sales support; telemarketing and follow-up
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Technical support
Technical data and information for applications and products and services
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Service & after sales support
Field services, maintenance contracts and administration, replacements and installed product support
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Training
Training programmes, enquiries, registration support
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eCommerce opportunities
Information and support regarding online product purchase
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Becoming a partner
Information and support on how to become an Eaton partner

Aerospace support

If you need product support, help choosing the right product or system for your aircraft, or have general questions, please contact us.

Contact Aerospace

Aircraft on ground (AOG) support

Support to help get your aircraft back in the air.

AOG support

Filtration product, sales and support inquiries

Our filtration customer and sales support organisation is available to provide customers and distributors with general and technical information.

Contact Filtration
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Filtration distributor locator
Use the distributor locator to identify a distributor in your area who can answer questions about our products before you purchase them or provide post-sales technical support
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Knowledge centre
Find answers to commonly asked questions

Hydraulics product, sales and support inquiries

For all of your hydraulic product needs, our team of experts are available to assist with your inquiry. Our hydraulic distributors provide technical support.

Contact Hydraulics
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Hydraulics distributor locator
Use the distributor locator to identify a distributor in your area who can answer questions about our products before you purchase them or provide post-sales technical support

Vehicle product, sales and support inquiries

Our customer support and product teams for commercial and passenger vehicle products are available to assist you with general and technical inquiries

Contact Vehicle

Contact the customer courtesy team

Submit a request to our customer courtesy team.

Contact us

General enquiries

Our customer courtesy team is available to assist you or direct you to the most appropriate group to resolve your query, between the hours of 8 am and 6 pm. Eastern time, Monday to Friday.
Freephone
in the US
+1-800-386-1911
Text support
+1-440-345-8551
International
+1-440-523-4400

Product quick search

Find support and distributors for Eaton’s products by entering product model numbers.

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Chat

Chat online with Eaton’s customer courtesy team from 8 am to 6 pm. Eastern time, Monday to Friday.

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  • Support
Eaton is a power management company with 2018 sales of $21.6 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 99,000 employees and sells products to customers in more than 175 countries.
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