Eaton PDU, STS startup, warranty and support overview

Available for purchase

Included with purchased startup:

• 1-year parts and onsite labor from startup*
   
• 24x7 Customer Reliability Center triage and dispatch
   
• 24x7 technical support access

_{*The period covered in this warranty upon purchase of a startup service for product installed (and currently located) in the 50 United States and District of Columbia is 12 months from the date of product startup or 18 months from the date of product shipment, whichever occurs first, for parts and labor coverage. The period covered by this warranty upon purchase of a startup service for product installed (and currently located) outside of the 50 United States and District of Columbia is 12 months from the date of product startup or 18 months from date of product shipment, whichever comes first, for parts coverage. If no startup service is performed, then no warranty coverage exists.}

• Onsite parts and labor
   
• Preventive maintenance
  

Not available

See the Eaton Limited Factory Warranty applicable to each product for additional details and limitations. Product startup is defined as being performed by an Eaton Customer Service Engineer or agent. Learn more about PDU and STS limited factory warranty.