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  • Woman using software to remotely monitor and control UPSs and PDUs

    Distributed IT Performance Management software

    Remotely manage and control your networked-connected PDUs and UPSs – regardless of the vendor or their location.
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Manage and optimize the performance of your distributed infrastructure

The cost of unplanned downtime is huge—often resulting in significant financial losses and damaged reputation.

Our Distributed IT Performance Management (DITPM) software, part of our Brightlayer Data Centers suite, helps IT, data center and facility managers for distributed IT environments, such as retail stores; healthcare, educational, and government facilities; and edge data centers manage and optimize the performance of their equipment—typically with 25* or more uninterruptible power supplies (UPSs) and/or power distribution units (PDUs)—regardless of their physical location. It also provides the insights needed to identify and fix issues before equipment goes down, so you can prevent costly downtime.

*Our Disaster Avoidance software can monitor and manage power equipment in distributed IT environments with fewer than 25 UPSs and/or UPSs.  

“Before DITPM, we would only know if our network was down. We’d have no idea what the issue was. Now we get notifications, and we can see if there is a power problem or if it’s something else. Considering that some schools are 30 miles from our office, it is a tremendous time-saver not having to send IT personnel out to the site.”

Read customer review

Jason Lester, Supervisor of technology, Washington County School System

Know what's happening at all of your sites—from tens to thousands of locations

Dashboards, reports, and IT automations provide the visibility and control you need to prevent outages.

Product features

Distributed IT Performance Management software is available in two tiers, Essential and Advanced, so you can pick the feature set that best meets your needs. 
Feature Essential Advanced
Full installer and OVF formats X X
Multi-server architecture to accommodate scale X X
Lightweight server requirements for smaller implementations X  
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Feature Essential Advanced
Bulk device management X X
Auto-discovery engine for asset creation X X
Visual rack building   X
Location and floorplan studio   X
Extensible attribute manager for user-defined attributes X X
Calculated or derived attributed functions X X
Device firmware and configuration jobs (Eaton and Tripp Lite devices only) X X
Eaton UPS lifecycle tracking (5P, 5PX, 9PX, 9SX UPSs) X X
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Feature Essential Advanced
SNMP  (v1, v2c, v3), Modbus TCP, Bacnet IP, OPC UA/DA, IPMI, MQTT data collection X X
Support for any device manufacturer and device type

X

(rackmount devices only)

X
Monitoring for non-Eaton hardware at no additional cost X X
Up to 5 minute data collection X X
Up to 1 minute data collection   X
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Feature Essential Advanced
Centralized alarm panel with status change history X X
Smart alarm configurations to manage connected device alarm storms   X
User-defined alarms for five alarm levels X X
Simple and compound alarm trigger rules X X
SMTP & SMS notification delivery formats X X
Unlimited escalation rules X X
User and group notification recipients X X
SNMP trap forwarding and SNMP trap delivery X X
Custom script execution on alarm events X X
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Feature Essential Advanced
Power cable definitions   X
Network cable definitions   X
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Feature Essential Advanced
User-defined home screen and dashboard studio for visibility into critical location or device data  X X
Trend charts that include predicitive performance   X
Out-of-the-box report templates 30+ 80+
User-defined reports X X
Scheduled delivery rules X X
Capacity planning and analysis with what-if controls   X
Business Intelligence Analytics Studio (available extension) X X
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Feature Essential Advanced
REST API library X X
Application framework for extending menus for integrated third-party data views X X
CSV mapping tool for third-party data synchronization (available extension) X X
Pendo analytics and notifications X X
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Feature Essential Advanced
Cybersecurity hardening with coverity and black duck code scans X X
Two-factor authentication X X
User rights access for multi-tenancy X X
Detailed calendar of all device and user events for accountability X X
Web interface access with https X X
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Feature Essential Advanced
IT device console access with embedded SSH client   X
Hyper-V cluster, host, guest integration (available extension) X X
Nutanix cluster, host, guest integration (available extension) X X
VMware cluster, host, guest integration (available extension) X X
Windows | Linux server shutdowns (available extension) X X
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Software extensions

Optional software extensions allow you to add more capabilities as needed.

Extension Description
Business Intelligence (BI) Dashboard  Delivers a flexible visualization of live data and metrics to augment standard report and dashboard tools. 
White label branding Replaces the Eaton logo on the login page, application interface, help screen and reports with the logo of your choice.  
IT automations Enables user-defined automations such as shutdown, pause, power off/on and suspend, to protect ciritical IT assets from unplanned outages.
Non-core device monitoring Extends monitoring capabilites to non-core devices, such as servers, switches, enclosures, sensors, locks, cameras and other smaller devices. 
Integrations The software can be integrated with any third-party application using our CSV Integration tool. Out-of-the box integrations are available for Service Now (asset management and alarm incident reporting) and RF Code Centerscape (Environmental sensor management and monitoring). 

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