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  • Data Center

    Remote monitoring and predictive insight service

    Have eyes on your power infrastructure 24/7. PredictPulse is a cloud-based monitoring and management service that collects and analyzes data from connected power infrastructure devices, providing us with the insight needed to make recommendations and take action on your behalf.
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Discover the top benefits of Eaton Remote Monitoring service in this short video

“The service has definitely quickly deployed field technicians. At one of our sites, the temperature in the room was rising. Because we received a notification, we were able to get an engineer dispatched to the site to the HVAC problem. Had we not done that, we might have ended up with a UPS failure.”

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Bitsy Bernat, Senior Manager at Kaiser Permanete

Watch how remote monitoring service adds value to customers

Remote Monitoring and Predictive service capabilities

Connecting PredictPulse is now easier than ever with 4G wireless

PredictPulse wireless is simple to setup, is isolated and encrypted for greater security and avoids internal network hassles. Security of your data and infrastructure is a top priority, and PredictPulse is designed for mission-critical data centers.  PredictPulse has a robust cybersecurity plan with no remote-control capability, so your power infrastructures is never at risk.

Bundle up with PredictPulse!

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Starting January 2022, PredictPulse Wireless will be installed at no extra charge for all 93PM and Power Xpert 9395 UPS models!  The best news is that Eaton service technicians will install and activate this service during startup using a cellular broadband modem/router, streamlining the setup process for customers; at no-charge for one year for products sold after January 1, 2022!

Choose from three levels of subscription options

Feature

PredictPulse

PredictPulse Insight

PredictPulse Insight Plus

24x7 monitoring and management by Eaton

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Installation in minutes by customer

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Installation by Eaton field technician, baseline health inspection and firmware updates

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Remote diagnosis of issues and alarms by Eaton

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Expedited repairs (per service coverage in force)

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Access to real-time device and alarm data on mobile app

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Performance trending and device health status, remote PM report delivered by Eaton field technician

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Secure data transfer via outbound email SMTP

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Wireless 4G/LTE encrypted data transfer, AT&T data

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Predictive analytics to identify component failure (VRLA batteries, capacitors, fans, filters, power modules)

 

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Asset optimization (efficiency, best practices, frequency of planned service): total cost of ownership

 

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Verification visit before proactive component replacement

 

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Reduced downtime from part failures by 75%

 

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Annual review of trended data, asset optimization, best practices and recommendations

 

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Cost of proactive capacitors, fan component replacement included (batteries optional)

 

 

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We like the closeness of Eaton's manufacturing to their technical team -the way they're entwined -so that they experience lessons-learned a lot quicker than an outside, third-party team that would be doing the support and feeding back to the factory. Eaton's service and engineers were one of the deciding factors for us.”

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Bill Johnson, VP of Colocation Data Center Operations at H5

UPS compatibility:

PREDICTPULSE
PREDICTPULSE INSIGHT AND INSIGHT PLUS
UPS UNITS
PREDICTPULSE INSIGHT AND INSIGHT PLUS
Predictive analytics are key to a smart, proactive business approach

The article explores the value of predictive analytics when planning risk mitigation for critical system management. We share examples of customers using predictive analytics to avoid problems associated with business and environmental challenges beyond your control. 

What real customers say about Eaton’s remote monitoring and predictive service

PeerSpot collects unbiased feedback from users that help tech professionals make educated enterprise buying decisions. In their reviews, IT Central Station users highlight the intangible and monetary value they find in PredictPulse.

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Technical Support

Call Eaton at 800-843-9433, email us at predictpulsesupport@eaton.com or click the link below to visit our online technical support knowledge base.

PredictPulse Resources

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