The City of Roswell required a robust power protection solution that could safeguard equipment and maintain uptime in the wake of frequent power quality problems, most notably thunderstorms. Although the City had installed a hodgepodge of different manufactures’ UPSs throughout its facilities, the fleet was not providing adequate reliability.
The City needed to safeguard a range of equipment, including mission-critical servers, network fiber switches, routers, modems, and dozens of PoE switches responsible for keeping traffic cameras, security alarms, parking gates and other devices up and running, in their main data center, the police department and numerous outlying sites.
One of the biggest issues plaguing the City was that every time a power cut occurred, IT personnel had to be deployed into the field to manually reboot VoIP systems at remote locations.
“We were having power problems across the city and had no visualization of the status of the UPS batteries or the power cycling capability. We were looking for something to help us manage our power and provide uptime between an outage and our generator kicking on.”
Although the City had been plagued by ongoing performance problems with its UPSs, it recognized that the Eaton units deployed within its data center always delivered exceptional reliability. That prompted officials to overhaul its mixed UPS lineup with nearly 50 new Eaton units, including a BladeUPS within the main data center at City Hall ── selected for its expandability, modularity and small footprint ── and a 9PX inside the police station’s data center.
The City also rolled out dozens of smaller Eaton 5PX and 9PX UPSs throughout various administration buildings, fire stations, police facilities and other sites. The units primarily protect PoE switches on a broad range of devices such as traffic cameras, where the City’s ability to view accidents helps ensure prompt 911 response.
“We really liked that the 9PX was an online double-conversion unit, which provides a higher level of protection for the networking infrastructure at our more critical locations.”
“The visual aspect is especially important because if it doesn’t look right, it’s hard for us to see what’s occurring. We really like having one pane of glass from which we can control all the devices and UPSs.”
“With VPM, I am now able to see and control our entire power environment. I can watch the power cycle and if there’s an issue, see where it’s coming from and remedy it as needed.”
“Before, whenever we had a power outage, our IT guys had to manually reboot our VoIP systems in outlying sites. Now they can do so remotely, which is a huge time savings.”