Purchasing an uninterruptible power supply (UPS) is an investment in your business or organization, providing peace of mind, reliability and improving your bottom line. Performing factory-recommended preventive UPS maintenance is critical for optimal performance and continued reliability, minimizing the risks of downtime and extending the life of your UPS. Eaton offers UPS service plans, battery and parts replacement services, and remote monitoring to help avoid future UPS failures.
“Their service and their relationship with their customers is their biggest value, absolutely, compared to the competitors that I've dealt with... the service organization of Eaton is one of their strongest points.”
Ray Parpart, Director of Data Center Strategy & Operations at University of Chicago
The service has definitely quickly deployed field technicians. At one of our sites, the temperature in the room was rising. Because we received a notification, we were able to get an engineer dispatched to the site to the HVAC problem. Had we not done that, we might have ended up with a UPS failure.