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Eaton UPS services

Purchasing an uninterruptible power supply (UPS) is an investment in your business or organization, providing peace of mind, reliability and improving your bottom line. Performing factory-recommended preventive UPS maintenance is critical for optimal performance and continued reliability, minimizing the risks of downtime and extending the life of your UPS. Eaton offers UPS service plans, battery and parts replacement services, and remote monitoring to help avoid future UPS failures.

Eaton UPS services
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Register your UPS Technical support center Startup, warranty and support overview

Watch this short video to find out why you should consider regular scheduled services on your UPS

Avoid UPS failures with regularly scheduled replacement services

Maximize the performance and reliability of your UPS components, including batteries, capacitors and fans with preventive maintenance and regularly scheduled replacement services.
Learn more about replacement parts from Eaton

“Their service and their relationship with their customers is their biggest value, absolutely, compared to the competitors that I've dealt with... the service organization of Eaton is one of their strongest points.”

Ray Parpart, Director of Data Center Strategy & Operations at University of Chicago

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IT Central Station reviews

Reduce risk with proactive monitoring

PredictPulse Insight remote monitoring service manages your critical alarms with predictive analytics.
Predict the failure of power components with PredictPulse Insight

The service has definitely quickly deployed field technicians. At one of our sites, the temperature in the room was rising. Because we received a notification, we were able to get an engineer dispatched to the site to the HVAC problem. Had we not done that, we might have ended up with a UPS failure.

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Bitsy Bernat, Senior Manager at Kaiser Permanete

End of Service Life (EOSL) program

Eaton’s End of Service Life (EOSL) Program announces out-of-production products and identifies older, obsolete technology that may need to be replaced to ensure you are equipped with updated, state-of-the-art power protection and equipment.
What you need to know about Eaton's EOSL program

NEW: Eaton 9390 UPS Service Life Extension Program

For customers with aging 9390s (10+ years old) who want to reset the clock, avoid risk of electronics wear-out, and extend the reliable service life of their UPSs.
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Customer success stories

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    Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Eaton’s 2019 revenues were $21.4 billion, and we sell products to customers in more than 175 countries. 
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