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Eaton UPS services

Purchasing an uninterruptible power supply (UPS) is an investment in your business or organization, providing peace of mind, reliability and improving your bottom line. Performing factory-recommended preventive UPS maintenance is critical for optimal performance and continued reliability, minimizing the risks of downtime and extending the life of your UPS. Eaton offers UPS service plans, battery and parts replacement services, and remote monitoring to help avoid future UPS failures.

Eaton UPS services

Watch this short video to find out why you should consider regular scheduled services on your UPS

Avoid UPS failures with regularly scheduled replacement services

Maximize the performance and reliability of your UPS components, including batteries, capacitors and fans with preventive maintenance and regularly scheduled replacement services.

“Their service and their relationship with their customers is their biggest value, absolutely, compared to the competitors that I've dealt with... the service organization of Eaton is one of their strongest points.”

Ray Parpart, Director of Data Center Strategy & Operations at University of Chicago

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IT Central Station reviews

Reduce risk with proactive monitoring

PredictPulse Insight remote monitoring service manages your critical alarms with predictive analytics.

The service has definitely quickly deployed field technicians. At one of our sites, the temperature in the room was rising. Because we received a notification, we were able to get an engineer dispatched to the site to the HVAC problem. Had we not done that, we might have ended up with a UPS failure.

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Bitsy Bernat, Senior Manager at Kaiser Permanete

End of Service Life (EOSL) program

Eaton’s End of Service Life (EOSL) Program announces out-of-production products and identifies older, obsolete technology that may need to be replaced to ensure you are equipped with updated, state-of-the-art power protection and equipment.

NEW: Eaton 9390 UPS Service Life Extension Program

For customers with aging 9390s (10+ years old) who want to reset the clock, avoid risk of electronics wear-out, and extend the reliable service life of their UPSs.

Customer success stories

    How to buy from Eaton
    Locate a channel partner

    Find a local channel partner based upon your zip code.

    Questions before you buy

    Email (link above) or call us

    Toll free: 1-800-843-9433 option 2, option 5

    Monday - Friday: 8:00 a.m. to 6:00 p.m. Eastern time