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Power management software
Eaton PredictPulse remote monitoring service
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The product is verified as being authentic; however, this does not guarantee the condition or fit for purpose of the product.
Eaton PredictPulse remote monitoring service
PredictPulse Insight is the first cloud-based analytics service for data center infrastructure to predict the failure of power components. Part of the Brightlayer Data Centers suite, this new service adds predictive analytics to Eaton’s next generation PredictPulse remote monitoring service, shifting power monitoring from a reactive to a proactive model. The new PredictPulse is a cloud-based monitoring and management service that collects and analyzes data from connected power infrastructure devices, providing us with the insight needed to make recommendations and take action on your behalf.
24x7
Expert remote monitoring
Wireless
Cloud based
Stay connected
Real-time predictive analytics
PredictPulse has been named the CRN 2020 Overall Product of the Year winner in the Power Protection and Management category
Predict the risk of component failure with cloud-based predictive analytics
- Mitigate downtime risks associated with battery, capacitor failure
- Proactively replace components before failure
- Extend asset life using data
- Proactively replace components before failure
- Extend asset life using data
How secure is your UPS?
PredictPulse has a robust cybersecurity plan with no remote-control capability, so your power infrastructures is never at risk.
A close call for the Kaiser Permanente team is all too real for data center opertors. Do you know the temperature in your facility?
“The service has definitely quickly deployed field technicians. At one of our sites, the temperature in the room was rising. Because we received a notification, we were able to get an engineer dispatched to the site to the HVAC problem. Had we not done that, we might have ended up with a UPS failure.”
Bitsy Bernat, Senior Manager at Kaiser Permanete
Wireless solution
The modem and a global wireless carrier makes setting up PredictPulse easier and more secure than traditional email servers.
The process went flawlessly from contacting Eaton 7x24 dispatch, to Eaton Monitoring calling our ECC in minutes of alarm issue. [Our Eaton technician] called back in short order, I had him check parts availability and scheduling for 6am replacement with UPS unit back online at 7am. Thank you for your continued support!
Data Center Engineer,
Trucking logistics
Specifications
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Which level of remote monitoring is right for you?
Feature |
PredictPulse |
PredictPulse Insight |
PredictPulse Insight Plus |
24x7 monitoring and management by Eaton |
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Installation in minutes by customer |
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Installation by Eaton field technician, baseline health inspection and firmware updates |
optional |
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Remote diagnosis of issues and alarms by Eaton |
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Expedited repairs (per service coverage in force) |
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Access to real-time device and alarm data on mobile app |
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Performance trending and device health status, remote PM report delivered by Eaton field technician |
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Secure data transfer via outbound email SMTP |
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Wireless 4G/LTE encrypted data transfer, AT&T data |
optional |
optional |
optional |
Predictive analytics to identify component failure (VRLA batteries, capacitors, fans, filters, power modules) |
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Asset optimization (efficiency, best practices, frequency of planned service): total cost of ownership |
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Verification visit before proactive component replacement |
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Reduced downtime from part failures by 75% |
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Annual review of trended data, asset optimization, best practices and recommendations |
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Cost of proactive capacitors, fan component replacement included (batteries optional) |
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Monitor and manage your UPS critical alarm events 24x7 with notifications
Are you ready to add remote monitoring to your UPS?
“We like the closeness of Eaton's manufacturing to their technical team -the way they're entwined -so that they experience lessons-learned a lot quicker than an outside, third-party team that would be doing the support and feeding back to the factory. Eaton's service and engineers were one of the deciding factors for us.”
Bill Johnson, VP of Colocation Data Center Operations at H5
Not sure if PredictPulse is right for you? See our full suite of software solutions.
Download Links
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PredictPulse reviews
What data center users think about Eaton’s UPS monitoring and alerting capabilities (by IT Central Station)
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Technical support
Please call (800) 843-9433 or click the link above to use our online technical support knowledge base.
Brochures
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Brightlayer Data Centers suite overview brochure including IPM, VPM, VCOM, PredictPulse, Foreseer software(PDF 1 MB, 05/03/2021)
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(PDF 201 KB, 03/01/2021)
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Eaton's PredictPulse remote monitoring. The power of predictability. Predict power component failure with cloud-based analytics.(PDF 1 MB, 05/02/2019)
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PredictPulse offers 24/7 remote monitoring and analytics service to predict the risk of component failure and is ranked #1 on IT Central Station(PDF 580 KB, 12/04/2019)
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(PDF 234 KB, 05/25/2021)
FAQs
Infographics & listicles
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PredictPulse remote monitoring service by the numbers(PDF 306 KB, 08/05/2019)
Product specification guides
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(PDF 172 KB, 04/20/2020)
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(PDF 205 KB, 05/02/2019)
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(PDF 177 KB, 05/02/2019)
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(PDF 3 MB, 05/02/2019)
Sales notes
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(PDF 133 KB, 04/15/2020)
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(PDF 98 KB, 06/11/2020)
Selling policy and T&Cs
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(PDF 99 KB, 01/03/2020)
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(PDF 449 KB, 10/03/2019)
Service & troubleshooting
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(PDF 51 KB, 05/02/2019)
Software, firmware, and applications
Success stories
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ByteGrid: Powering a leader in compliant colocation and data center services(PDF 292 KB, 02/26/2021)
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IT Central Station has gathered reviews for Eaton’s PredictPulse UPS remote monitoring service to find out what customers had to say. In their reviews, IT Central Station users highlight the intangible(PDF 319 KB, 01/21/2021)
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PredictPulse users on IT Central Station have described, in their reviews, how the solution helps mitigate power-related risks in the transportation, hospitality, finance and healthcare sectors.(PDF 235 KB, 04/01/2021)
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Success Story Ash Grove Cement Company: Eaton helps Ash Grove improve arc flash safety at Texas cement plant(PDF 406 KB, 05/02/2019)
User guides
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(PDF 4 MB, 06/21/2021)
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(PDF 1 MB, 01/29/2021)
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(PDF 3 MB, 05/11/2021)
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(PDF 4 MB, 05/11/2021)
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(PDF 85 KB, 01/29/2020)
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(PDF 489 KB, 05/02/2019)
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(PDF 1 MB, 06/08/2021)
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(PDF 3 MB, 06/02/2021)
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(PDF 485 KB, 05/02/2019)
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Complete this form for every unique UPS and network card installation. Please note, PredictPulse Insight monitoring can only begin when the completed checklist is received and a technician has visited your site to complete the installation.(PDF 617 KB, 05/02/2019)
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(PDF 1 MB, 06/21/2021)
Warranty guides
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(PDF 41 KB, 05/02/2019)
White papers
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Building a power monitoring and management strategy(PDF 746 KB, 02/26/2021)
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Data center downtime: risk and cost avoidance through service(PDF 443 KB, 02/26/2021)
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(PDF 5 MB, 01/28/2021)
PredictPulse 101 videos
How to buy from Eaton
Locate a channel partner
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Questions before you buy
Fill out the form (link above) or call us
Toll free: 1-800-356-5794 option 2
Monday - Friday: 8:00 a.m. to 6:00 p.m. Eastern time
Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic, and mechanical power – more safely, more efficiently, and more reliably. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries.
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