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Support information and resources for Eaton's Crouse-Hinds series portfolio

Regional Sales Offices for Crouse-Hinds series portfolio

We have an established network of offices and representatives throughout the world to provide you with local help and advice. To begin, please select your region below:

 

Austria +49 6271 80 6500 info-ex@eaton.com
Benelux (Belgium, Luxemburg, Netherlands) +31 10 245 2145 CHRD_mail@eaton.com
Bosnia y Herzegovina --- info-exeurope@eaton.com
Bulgaria --- info-exeurope@eaton.com
Croatia --- info-exeurope@eaton.com
Czech Republic --- info-exeurope@eaton.com
France +332 (0) 820 820 195 commandecapri@eaton.com
Germany +49 6271 80 6500 info-ex@eaton.com
Germany North +49 1702226608 AndreasKaiser@eaton.com
Germany North/West +49 175 5810838 HassanBohamdan@eaton.com
Germany West +49 163 71893 18 MarcelHilger@eaton.com
Germany Rhine/Main +49 160 4728628 HeikoAumueller@eaton.com
Germany South +49 (0) 170 222 6619 MartinZach1@eaton.com
Germany South/West +49 170 222 6605 KlausFuegel@eaton.com
Hungary --- info-exeurope@eaton.com
Macedonia --- info-exeurope@eaton.com
Norway +47 32 24 4600 EXSalesNorway@Eaton.com
Poland --- info-exeurope@eaton.com
Romania --- info-exeurope@eaton.com
Serbia --- info-exeurope@eaton.com
Slovakia --- info-exeurope@eaton.com
Slovenia --- info-exeurope@eaton.com
Spain +34 938 59 78 98 sales.CCH.es@cooperindustries.com
Switzerland +49 6271 80 6500 info-ex@eaton.com
Turkey +90 533 688 58 16 info-exeurope@eaton.com
United Kingdom +44 247 630 8930 technical@eaton.com
United Kingdom - Aldridge 

+44 1922 450 400

+441215267058

 csaldridge@eaton.com
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North America (United States and Canada) +1 866 764 5454 CrouseCustomerCTR@Eaton.com
Mexico 52-555-804-4000 ventascentromex@eaton.com
Chile +56 9 57780850 rodrigobecerra@eaton.com
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China +86 21 2899 3600 echsales@eaton.com
Japan +81 35472 5579 ---
Singapore +65 (0) 6297 4849 CHSI-Sales@eaton.com
South Korea +82 (2) 538 3243 CCHK-sales@eaton.com
Australia +61 (02) 8787 2777 crousehindsanz@eaton.com
India --- cchindia@eaton.com
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Kingdom of Saudi Arabia +966 2 668 7703 saleschme@eaton.com
United Arab Emirates +971 4 80 66 100 saleschme@eaton.com
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Certified Assembly Partners for Eaton's Crouse-Hinds series Explosion-Protected Products

Our CAPs are situated right in your region, providing service in the local language and supporting you with logistics & stock supply to help get products to where they are needed quickly.

Complex, customized solutions designed for global specifications

Eaton engineers and manufactures harsh area and explosion-protected solutions for industrial production processes tailored to your particular requirements (ETO: Engineered-to-Order). We put your specifications into effect systematically and in accordance with the current legal directives and technical standards.

In addition to the European ATEX directives on explosion protection, the Crouse-Hinds series products from Eaton comply with international test requirements such as IECEx, Nepsi (China), UL or cUL (America), CSA (Canada), and Cepel (Brasil), as well as with the requirements of Eastern European testing authorities GOST, PCC and many others. Our specially engineered solutions are also provided with all necessary test certificates.

Depending on size, specified technology or ambient conditions (e.g. aggressive media, extreme temperatures, heavy duty, clean room requirements), each project requires engineering expertise and strong experience in explosion protection.  Look to Eaton for that expertise.

Our team will provide a thorough analysis of your commercial and technical requirements as a basis for a successful project. Proposals are worked out together with you in personal meetings, conference calls and email conversations. This puts Eaton in a position to provide you with tailor-made solutions designed to meet your specific requirements.  Click here to see an example of our typical documentation for an ETO Ex-protection solutions.

Project Management Services

Reduce project risk, lower project cost, and shorten your overall project schedule

Our Project Management Services team specializes in managing time, costs and quality to process complex orders efficiently and ensure on-time delivery.

As your project partner, we'll provide you with:

  • Access to our highly experienced application engineers for technical guidance on a fit-for-purpose solution.
  • A single, central point-of-contact for managing contractural information, providing order status info, managing change requests, documenting drawing approvals and sign-offs, and overseeing final acceptance tests and documentation.

 

Complimentary lighting layout, analysis and design support for Crouse-Hinds series light fixtures

From simple layouts to complex drawings, our industrial and hazardous area Lighting Design Engineers will work with you to deliver precise, efficient, application and environment-appropriate lighting designs.

Our experts can save you time and money by creating a virtual model of a proposed design, revealing luminaire characteristics and effects that would be hard to detect in anything short of the completed installation.

We provide the following to you:

  • 3D fixture placement with comparison of alternate fixtures and mounting heights
  • Point-by-point footcandle diagram calculations
  • AutoCAD drawings overlaying customer floorplans
  • Complete bill of material
crouse-hinds-lighting-layout-3d-example2.jpg

Take advantage of our lighting layout services today.

Complete our lighting layout request form, and send any supporting project information to lightinglayouts@eaton.com

3D Drawing and Design Support

Eaton aims to be a leading provider of information and resources to our customers.

That’s why we offer an online 3D Drawing Catalog based on the PARTcommunity technology from Cadenas, which offers the ability to select and view Eaton’s Crouse-Hinds series products in 2D and 3D.  Then, with a couple of clicks, you can download design content in one of nearly 100 different CAD, BIM, PDMS and graphics formats.  File format outputs are native to the chosen software, which eliminates translation errors and speeds the integration of the content into your project.

With Cadenas PARTcommunity, you can:

  • Configure products to exact base catalogue number/SKU.
  • Create a product-specific datasheet containing all relevant product information including a 3D-PDF.
  • View your chosen product in 2D or 3D.
  • Download 2D drawings or 3D models for integration into your design packages.

Watch the video below for a short tutorial on using Cadenas PARTcommunity to configure, view and download Crouse-Hinds series CEAG product drawings and models.

Quality Policy & Social Responsibility

When it comes to quality, there are no compromises

Comprehensive quality assurance systems, certified to the latest directives ISO 9001-2015 and EN 13980, are the foundation of our quality system. Before our products are made available to you, we make sure that they fulfill the most stringent requirements.  It's part of our committment to ensure that our products provide decades of safety, reliability, and performance.

Compliance to the European Union's WEEE Directive

The EU introduced the Waste from Electrical and Electronic Equipment (WEEE) Directive to contribute to sustainable production and consumption.  Its goal is to minimize the impact of electrical and electronic equipment on the environment by increasing re-use and recycling and reducing the amount of WEEE going to landfill.

Eaton supports the WEEE directive and is a registered and compliant manufacturer.

Crouse-Hinds series CEAG Products general resources library

Featured resources:

 

Explosion Protection Seminars

Building your employee's expertise and capability around explosion protection methods can give your company a decisive advantage in terms of safety and productivity. That's why Eaton offers an in-person and application-oriented seminar on the latest developments in explosion protection. Featuring a blend of classroom instruction and hands-on activities, participcants will learn how to apply the relevant guidelines and standards in practice.