Data center downtime is costly.
What if you could predict future outages days or even weeks ahead of time?
With our cloud-based Remote Monitoring Service (also known as PredictPulse), which is part of our Brightlayer Data Centers Suite, power experts monitor your Eaton uninterruptable power supply (UPS) and power distribution unit (PDU) systems around the clock and are ready to act for you when unexpected issues arise – minimizing equipment downtime.
“The service has definitely quickly deployed field technicians. At one of our sites, the temperature in the room was rising. Because we received a notification, we were able to get an engineer dispatched to the site to the HVAC problem. Had we not done that, we might have ended up with a UPS failure.”
We like the closeness of Eaton's manufacturing to their technical team -the way they're entwined – so that they experience lessons-learned a lot quicker than an outside, third-party team that would be doing the support and feeding back to the factory. Eaton's service and engineers were one of the deciding factors for us.”
Our Remote Monitoring Service is easy to activate if you have a compatible Eaton UPS, network card and environmental monitoring probe and meet all other installation requirements. Self-activate in minutes using our quick-start guide or ask an Eaton field technician to activate your UPSs for you – no software required.
If you're not ready to commit, you can also take advantage of our free 90-day trial.
Equipment model |
Required network card |
Required environmental monitoring probes (EMP) |
UPSs | ||
Eaton 5P, 5PX, 5PX G2, 9130, 9PX, 9PXM, 9SX, Ferrups FX, ATS rack PDU, 9E, 93PS (fw 2.50->), 91PS, 91PS Monoblock, 93E 15-80, (EATS115, EATS120, EATS220) | Gigabit Network Card (Network-M2) | Environmental Monitoring Probe Gen2 (EMPDT1H1C2) |
Industrial Gateway Card (INDGW-M2) |
Environmental Monitoring Probe Gen2 (EMPDT1H1C2) |
|
Gigabit Industrial Gateway X2 Card (INDGW-X2) |
Environmental Monitoring Probe Gen2 (EMPDT1H1C2) |
|
Power Xpert Gateway UPS X-Slot Card (PXGXUPS) |
||
PDUs | ||
Eaton ATS rack PDU (EATS115, EATS120, EATS220) | Gigabit Network Card (Network-M2) | Environmental Monitoring Probe Gen2 (EMPDT1H1C2) |
Eaton G4 Rack PDU | Not needed (embedded Eaton Network Gigabit Network Module, eGNM, included) | Environmental Monitoring Probe Gen2 (EMPDT1H1C2) |
Call Eaton at 800-843-9433, email us at predictpulsesupport@eaton.com or read answers to frequently asked questions (FAQs) at our Software Support Center.
Learn about our Brightlayer Data Centers suite, which includes software products for data center infrastructure management (DCIM), distributed infrastructure management and electrical power monitoring system (EPMS).