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Customer support-EatonCare

At Eaton, it’s important that we not only provide industry-leading products, but also the best support in the industry. EatonCare, Eaton’s customer and sales support organization, is dedicated to providing our customers and distributors with general information and technical resources, as well as support for OEMs, project and product orders and after-hour emergencies.

Contact an EatonCare representative

To reach an EatonCare representative, please call:
+1-877-ETN-CARE or +1-877-386-2273
+1-800-268-3578 Canada
+1-828-651-0786 International

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Support for retailers of residential products

To obtain support regarding Eaton's residential products, call the EatonCare Retail Channel Partners Support Center:
+1-877-932-9322.

Technical Resource Center

The Technical Resource Center provides product selection, application and general technical support for Eaton’s electrical products.

Emergency after-hours support

Eaton’s product lines provide varying levels of after-hours support. This support ranges from product shipment service from our warehouses to technical phone support. Dial +1-877-ETN-CARE (+1-877-386-2273) option 2 and select the appropriate product line in the phone menu. For emergency on-site service from Eaton’s Electrical Services and Systems team call +1-800-498-2678.