Download document () of 20
Send email
Download
You have exceeded the download limit
From 31/12/2025, Eaton will no longer accept orders for this legacy panel or its spare parts. Support and training will subsequently be discontinued from 31/12/2027.
Eaton recommends transitioning to xDetect.
xDetect is the natural successor to this control panel, offering the same great features and reliability as our legacy range but adding in cybersecurity and further functionality.
Due to its innovative design and modular system architecture, xDetect is easy to expand and adapt in line with the changing needs of building owners. This means that upgrading to a new fire platform has never been easier.
Your search "" did not match any documents or products.
The default supervisor code is 2214 and then “ok”. To enter this, touch the top left corner of the touchscreen on the control panel. A numeric keypad should be displayed allowing you to enter this code and access the supervisor menu.
You should follow the instructions in Q1 above and then press “silence alarms”, followed by “yes” when prompted. At this point, you should follow your usual fire alarm procedure. DO NOT assume that because you aren’t aware of a fire, that there isn’t one on the premises.
You should follow the instructions in Q1 above and then press "reset", followed by "yes" when prompted. Please note that if you have a fault on the system, it's likely to remain. If this is the case, see the following questions.
You should follow the instructions in Q1 above and then press "mute buzzer". Please note that the control panel might be silent, but it's likely that there is a fault on the system. At this point, part of the system might not be functioning correctly. We would recommend noting what is displayed on the screen and contacting our Technical Support Team or your usual service provider for further advice.
If it is beeping, it's likely that there is a fault on the system, please see Q4 to mute the buzzer.
If it is in alarm, see Q2 regarding silencing the fire alarm system.
Please see Q4 above.
We strongly recommend you contact your service provider if doing either of these for the first time as your fire alarm system might be connected to equipment that you do not want to shut down, or a central receiving station that might alert the local fire and rescue services.
Ensure that you are familiar with the reset procedure (See Q3) before attempting the following: To carry out a weekly test, you should use the appropriate key to operate a different manual break glass call point each week and record the result in your logbook. Please also see Q10 for a video.
Ensure that you are familiar with the reset procedure (See Q3) before attempting the following: To do a fire drill, you can use the same test procedure as above except you would likely want to leave the alarm sounding until everyone is out of the building and accounted for.
Follow the suggestions in Q1 to enter your access code and then press “view log”. Here you can see recent events on the system with a date and time. If you’d like to see the most recent first, select “newest”. The scroll bar can be used to move through the devices a screen at a time. It’s also possible to filter based on particular types of event.
To check what might be disabled, enter your supervisor access code (see Q1 if needed). Then press “view disabled”. You can filter further by I/O, zones or addresses. To enable or disable, select “others” and then follow the onscreen prompts to find the device or control panel function that you require. Please note that disabling sections of your fire alarm system is potentially dangerous. If you aren’t confident in what you are doing, we would recommend contacting our Technical Support Team or your usual service provider for further advice.
Please see our video below (ensure you are familiar with your panel reset procedure first). For support on older models, you may need to contact our Technical Support Team.
After ensuring that there definitely is no fire, you will likely want to silence your fire alarm system (see Q2). You will need a replacement glass element and a test key. Please see our video below to reset your call point, once you have the items required and note that you will need to be familiar with your fire panel reset procedure.
To enter this, touch the top left corner of the touchscreen on the control panel. A numeric keypad should be displayed. You should be able to enter the code from here. If you're not aware of the code, please contact our technical support team.
Physically connect ONE new device (a sounder base and detector would be two devices). Enter the engineering code (see Q12) and then select “configure”, followed by “add/delete” and then “add device”. If it’s a multi-loop panel, you’ll also be prompted for a loop number. The panel should state that it has found a device. You then need to ensure the device is saved by pressing the exit button. This process can be repeated for multiple devices.
Enter the engineering code (see Q12) and then select “configure”, followed by “add/delete” and then “delete device”. Press “Goto” and then enter the loop and address number and you’ll then be asked if you are sure you wish to delete. On newer systems, you will be given the choice to keep the settings. This is useful if you want to add a new device back into this location at a later date. We recommend you delete the device at the control panel BEFORE physically disconnecting it if possible.
If you are replacing a device “like for like”, then please follow the procedure below. If you’re changing device types, then please use the delete and add procedures in Q13 and Q14.
Physically swap the device over first, before returning to the fire alarm panel. Enter the supervisor access code (see Q1), select “others” (on recent models this is selected by default), “check config” and then “replace device”. You’ll be prompted to enter the loop and address numbers of the device and should press “ok” once the process is complete.
Ensure that you have your mains and batteries connected to the control panel. You should also ensure that you have the end of line resistors (supplied) in the “Fire PE”, “Fire RE”, “Fault Relay” and “sounder circuit” terminals within the panel. If this is all in order and you still have faults, consult the manual or contact our Technical Support Team.
We recommend that the loops are “autolearned” as radial circuits initially i.e. with the return cable disconnected from the panel. This speeds up the fault-finding process should the control panel not learn the entire loop.
Note: “autolearn” wouldn’t normally be recommended if a system has already been commissioned. It will delete any existing programming and it’s not possible to revert back once done.
Usually, issues can be narrowed down to a specific device or location. See Q20 for help in locating specific addresses in the building. If the control panel appears to be resetting itself, disconnect the loop wiring as this should stabilise the system. From here, compare the devices learned on to the system to what is expected. This should give an idea of what might be causing the problem and where it is likely to be. For further assistance contact our Technical Support Team.
If you are experiencing an open or short circuit, try accessing the supervisor menu (see Q1) followed by “Check Config”, “Check Auto Config.”, “Yes”, then “View Faults”. Scroll down and you should get an indication of where the issue is. If for example, the Fire Panel states address 20, then the fault would be somewhere between addresses 19 and 21.
If you have a specific device fault, pressing on the fault message on the touchscreen should give a description and address location of the issue. It’s possible that a device has been removed, tampered with, or in time perhaps developed a fault. You should start by investigating this device.
Yes. Enter the engineering menu (See Q12), press “test”, followed by “test device” and then follow the prompts. Note a sounder will sound if tested rather than lighting an LED.
As this varies depending on the software version, please contact our Technical Support Team.
Note: There is a good chance that the sounders will trigger when doing this so you may want to consider disconnecting the loop cables until finished.
If this doesn’t improve the response please contact our Technical Support Team for further guidance.
Eaton operates a system partner programme similar to other fire alarm manufacturers. If you are interested in being considered, then please contact us to be put in contact with your local sales representative.
The sounder tone and volume can be altered by entering the engineering password (see Q12), selecting “Configure”, “Programming I/O and sounders”, “Sound settings” and then selecting the relevant option. Please note that altering the volume may make the installation non-compliant or could overload the system. Please ensure you are aware of the consequences when making any alterations.
Reviewing our latest catalogue will provide you with information on the interface units that we offer. If you are still unsure as to your requirements please contact our technical support team.
Yes, it’s possible to receive input signals or control other equipment through output devices/relays. Reviewing our latest catalogue will provide you with information on the interface units that we offer. If you are still unsure as to your requirements please contact our technical support team.
All addressable devices on this fire alarm system have an internal loop isolator; therefore standalone loop isolators are not required.
Spur isolators are the only loop device for this fire alarm system that are not assigned an address.
Please refer to our manual for in-depth prism targeting and alignment guidance.
Please feel free to download the latest catalogue or alternatively try our general product section.
We offer a warranty period of 2 years from the date of invoice for all Eaton fire and voice products. For more information on our returns policy, including how to initiate our returns process please see the returns section of our website.
Please contact our Technical Support Team initially in all instances. Any proposed tests should be carried out before any decision is made regarding the status of a particular product. Should a product that is within warranty (see Q31) be thought to be faulty, we recommend filling in our returns request form and beginning our returns process. Any credits and/or replacements will be subject to our returns procedure.
As a general guideline, the figure is 200 devices total on a loop, of which up to 60 can be sounders/beacons and 20 input/output type interfaces. For local guidelines including European Union use of Visual Alarm Devices, please contact your local Eaton agent or office. Please note: any proposed system should be subject to loop loading calculations prior to an order being placed.
