When enabled automated service alerts will send you an email when specific events occur on a specific panel.  

To enable service alerts: 

1. Navigate to the designated panel in your list of panels

2. Open the panel page

3. Locate the switch access button on the top right of the screen

4. Turn on “Alerts Access”

5. Select form the list of events which ones you want to be notified of

6. Click save to commit your settings.

7. When a panel event occurs, you will now receive an email with the detail of the event for each panel that has automated service alerts enabled

8. Additionally, any panel with an alert will be added to the dashboard to show you how many panels have alerts, and on the panels page each panel will be highlighted with the event that created the alert

9. Further control on who does or doesn’t get alerts can be controlled from the Account users screen, where alerts can be enabled or disabled for each user