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Report an issue

Report a Security Vulnerability

We take security seriously and appreciate your help in keeping our products safe. If you've discovered a vulnerability in a supported Eaton product, please use one of the options below to get in touch with us.

How to Reach Us

You can report a vulnerability in any of the following ways:

  • Complete the form below (submissions must be in English)
  • Send an encrypted email to PSIRT@Eaton.com - download our PGP key to get started 

Please note: This form is for reporting vulnerabilities in Eaton products only. If your report relates to the eaton.com website or another Eaton web property, please submit your report through our IT Security Disclosure page instead.

Please review Eaton's Privacy Policy and Vulnerability Disclosure Policy before submitting this form.

Vulnerability details

In as much detail as possible describe the actions performed and the result
Provide the details of the vulnerability and its resultant risks. If possible, please include the risk assessment using CVSS V3 (high, medium, low)
Provide details of the application/device configuration at the time of the vulnerability
To share screenshots or additional documentation of the vulnerability, use the PGP key on this page
Please select the ways in which Eaton may use your name in publications in connection with the vulnerability you have reported. Your consent is entirely voluntary and is not required for Eaton to review or address your report. (Check any that apply.)

Withdrawal of Consent

You may withdraw your consent at any time, for all or any of the above uses, by contacting DataProtection@Eaton.com.
Withdrawal of consent will not affect any processing carried out before the withdrawal request was received. Following receipt of a withdrawal request, Eaton will cease any future use of your name for the withdrawn purpose(s) and will update its records accordingly.
Odesláním tohoto formuláře souhlasím s tím, že osobní údaje, které poskytuji, mohou být sdíleny se společností Eaton, jejími obchodními partnery a třetími stranami, které pracují jménem společnosti Eaton, v souladu se zásadami ochrany osobních údajů společnosti Eaton a v souladu s platnými zákony na ochranu osobních údajů.
Souhlasím s pravidelným informováním o produktech, novinkách a kampaních společnosti Eaton. Beru na vědomí a souhlasím s tím, že společnost Eaton bude využívat mé údaje, včetně údajů o chování, jako jsou například prohlížení webových stránek a interakce s videi, k personalizaci marketingových sdělení. Rozumím, že mohu kdykoli odvolat svůj souhlas s přijímáním marketingových komunikací.
HeaderImage
Key ID: 0B11 42D7 B388 5971
Key Type: RSA
Fingerprint: 06C1310CCAF2D8248A1214D50B1142D7B3885971

How to use the PGP key to share vulnerability information with Eaton

The PGP key is an encryption program allowing secure file encrypting and decrypting. You can use the PGP key to provide screenshots and other documentation of the vulnerability you are reporting.

  1. Download the PGP key.
  2. Open PGP software (such as Gpg4win/Kleopatra on Windows).
  3. Click Import.
  4. Select the public key file.
  5. Confirm the import.
  6. Right-click the file you want to send.
  7. Select Sign and Encrypt (or similar).
  8. Choose the recipient’s name/key.
  9. Click Encrypt. A new encrypted file will be created.
  10. Email encrypted file(s) to PSIRT@eaton.com.