Whether you are looking for customer or technical support we are happy to help you.
If fire system design and commissioning is not part of your day to day business, navigating around the various standards and procedures can seem complex and difficult. Eaton have a team of qualified and experienced experts ready to help and guide you through the process.
Eaton offers a variety of training courses at our Doncaster facility to help familiarise you and your team with the equipment, this is to help protect you and the building owner, ensuring whoever is working on the system has both the confidence and the competence to install what can be a complex product.
This is a mandatory requirement for our addressable range and needs to be completed before we can release the required software. At the end of the two-day training course delegates will be able to carry out loop calculations, address individual devices and have a good understanding of troubleshooting techniques.
We provide a variety of additional technical services including training and software support. Visit our Software page to book training or download software.
If you are after a quick answer to a technical question, our helpline is ready to support you, simply call +44 (0)1302 303350.
If you are new to our systems we also offer a range of services and on-site support to get you up and running.