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Security & intruder alarm systems

Eaton SecureConnect™ - Installer cloud smart security management system

Eaton SecureConnect™ Installer Cloud is a cyber secure remote connectivity solution with a comprehensive administration portal that is free to use for all Installers. 

Our cloud-based solution is designed to meet Installer’s requirements to remotely monitor, review, interrogate and update their customers' systems in real time. Designed with cybersecurity in it's DNA, the remote servicing package exceeds the standard BS9263 by offering automated report classification, enabling the the installer to focus on installations that are in need of attention.       

SecureConnect™ can be easily paired with our i-on Generation 2 control panels (i-on Compact, i-on40H, i-onG2SM, i-onG3MM and i-onG3LM), making it the ideal solution for security systems in both residential and commercial settings. 

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Free to use
No add-on costs for installers
Remote connectivity
Monitor and support systems from your location
Automated reporting
Generate system health reports remotely
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Installer management tools

  • SecureConnect™ is accessible from any smart device, laptop or PC web browser
  • Easily manage your estate of panels by simply grouping them by postcode region or customer 
  • Add an unlimited number of account users while maintaining strict control over panel access for users

 

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Installer support tools

  • Run service reports remotely to identify any potential faults with the panels and make changes in an instance with full access to panel programming
  • Smoothly navigate through our panel web server with a user-friendly graphic interface that allows you to easily extract panel log information and analyse patterns
  • Review and check the status of any message intended for delivery to the ARC
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Communications hub

  • Stay connected to your ARC by using the CSL or SIA IP reporting platforms to deliver vital messages and encrypted transmissions
  • Receive real time maintenance alerts of any battery faults or tampers as they happen and choose from a detailed list of possible events
  • Utilise email alerts to ensure users are aware of events as they happen

 

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User control

  • Empower your customers with advanced functionalities that allow the user to control their panel using straightforward voice commands, paired with either Amazon Alexa or Google Assistant 
  • Provide your clients with video clip links to specific events for enhanced verification capabilities*
  • Reassure your customers with our live video streaming feature which allows the user to monitor their system at any time via the Eaton SecureConnect™ mobile app* 

*available in 2024

Automatic Remote Servicing

Automatic Remote Servicing is a new, free-to-use installer tool that generates an automatic report of the system health using a simple traffic light classification system. This allows you to focus on the systems that need attending to instead of those that are healthy.

Our secure remote solution helps to replace a 6 monthly physical maintenance visit with an Automatic Remote Service, or as added value, conduct monthly services to offer an enhanced servicing routine for your customers. 

Installers are given the freedom to select when the next service will occur and then hand it over to the automated scheduler for either monthly or bi-annual automatic remote services, helping to reduce business costs and time and effort spent per site.

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Advance your security system using SecureConnect

The online SecureConnect™ portal allows you to connect multiple devices with the Cloud, enabling the ability to extend your security system to fit the needs of the installation. Navigate through your customers' systems using a virtual keypad which acts as a user-friendly interface designed to deliver control and convenience while monitoring your systems remotely.

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Eaton SecureConnect Web Portal Overview

Celebrating 35 years of BSIA membership
Eaton are proud to announce 35 years of membership with the BSIA. For years, Eaton have been highly active members which showcases our commitment to quality and professionalism in the security industry.
The first registered CySPAG Manufacturer
Eaton has become the first registered manfacturer of the CySPAG scheme, launched by BSIA to protect companies and their stakeholders from cybersecurity threat.
Grow your business with free training here
Looking to enhance your business knowledge with free training? Eaton provides a two-day training course that is available to Installers of any level. Whether you're new to the industry and just learning the fundamentals or experienced and looking to get up to speed with the latest technological advancements including SecureConnect™ Eaton's training team are here to help.
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Related products

Discover our SecureConnect™ enabled panels below

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Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.
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