Yukon Consumer Web Portal | Customer Engagement & Empowerment

Consumer portal

Eaton’s Yukon consumer portal is a dynamic, web-based platform that enables utilities and their customers to better manage end-use demand and consumption.

Intuitive design

User-friendly experience

Rate & billing analysis tools

Engage customers

Educate & empower customers

Improve customer satisfaction

Core features

Mobile-optimized
Social media integration
Navigation and tutorial overlays
End-user customizable widgets to select from
Supports presentment of electric, water and natural gas information
Presents data both in usage/demand units and dollars
Built-in comparison tools and weather overlays
Energy markers to track home/business efficiency improvements
Administrative dashboards and customer service tools
Optional bill presentment and bill payment add-on modules
Supports prepaid metering via optional pre-pay module
Fully hosted application for easy and secure implementation

Consumer engagement

Designed to empower and educate consumers about moderating their electric, gas and water usage, the portal also provides access to smart data on consumption trends, allowing customers to analyze rate and billing options, modify behaviors and realize energy and water savings. It's the engaging, intelligent connection that transforms metering data into insights for action.

Enables innovative incentives

The portal delivers data needed to create incentives such as rate and rebate offers, achieve energy efficiency goals by lowering peak demand, provide verifiable usage/consumption savings, unlock powerful dynamic pricing rewards and enhance consumer programs through targeted marketing and value-added services.

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Questions before you buy

Eaton is a power management company with 2018 sales of $21.6 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 99,000 employees and sells products to customers in more than 175 countries.

CUSTOMER SERVICE TOOLS	Provides insight into billing, weather events, outage alerts and energy/water consumption Customers can analyze which rates or programs may be best for them based on their historical energy profile via easy-to-understand comparisons
USER-FRIENDLY INTERFACE	Consumers can easily diagnose and correct wasteful usage patterns, set goals to reduce consumption, monitor progress and track results, and receive timely updates for service changes
ADMINISTRATIVE TOOLS	Dashboards to track user registrations, user logins, property profile completions, utility-wide usage information, and tools for customer service representatives to actively assist portal users
OPTIONAL MODULES	Bill presentment Bill payment Outage messaging Pre-pay module
SUPPORT OF THIRD-PARTY CONSUMER PORTALS	It should be noted that Eaton's Yukon ODMS and AMI/Smart Grid solutions support integration with consumer portals of other vendors as well, including numerous CIS providers. Contact Eaton for additional information

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Consumer portal

Core features

Consumer engagement

Enables innovative incentives

Details

Brochures

Additional resources

Select your location

Africa

Asia

Central America and Caribbean

Europe

Middle East

North America

Oceania

South America

Consumer portal

Core features

Consumer engagement

Enables innovative incentives

More from Eaton

Details

Brochures

Additional resources

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