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Consumer portal

Eaton’s Yukon consumer portal is a dynamic, web-based platform that enables utilities and their customers to better manage end-use demand and consumption.

Leverage smart data to lower peak demand
Reduce energy consumption
Develop targeted marketing and value-added services
Increase revenue
Rate and billing analysis options
Promote customer engagement

Viktiga egenskaper

  • Mobile-optimized
  • Social media integration
  • Navigation and tutorial overlays
  • End-user customizable widgets to select from
  • Supports presentment of electric, water and natural gas information
  • Presents data both in usage/demand units and dollars
  • Built-in comparison tools and weather overlays
  • Energy markers to track home/business efficiency improvements
  • Administrative dashboards and customer service tools
  • Optional bill presentment and bill payment add-on modules
  • Supports prepaid metering via optional pre-pay module
  • Fully hosted application for easy and secure implementation

Smart data

Designed to empower and educate consumers about reducing their electric, gas and water usage, the portal also provides access to smart data on consumption trends, allowing customers to analyze rate and billing options, modify behaviors and realize energy and water savings

Incentive creation

The portal delivers data needed to create incentives such as rate and rebate offers, achieve energy efficiency goals by lowering peak demand, provide verifiable usage/consumption savings, and enhance revenue through targeted marketing and value-added services
Specifikationer

Details

CONSUMER PORTAL

Provides insight into billing, weather events, outage alerts and energy consumption

Customers can analyze which rates or programs may be best for them based on their historical energy profile via easy-to-understand comparisons

USER-FRIENDLY INTERFACE

Consumers can easily diagnose and correct wasteful usage patterns, set goals to reduce consumption, monitor progress and track results, and receive timely updates for service changes

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